Summary
Overview
Work History
Education
Skills
COMMUNICATION
Timeline
OfficeManager

Rhonda Frazier

Longview

Summary

As an office manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

26
26
years of professional experience

Work History

Office Manager

All Sheet Metal
04.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.

Self Employed
03.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Legal Assistant

Kurt Noell, Attorney at Law
01.2015 - 02.2020
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.

Human Resources Manager

Atlas Credit Co., Inc.
01.2000 - 03.2015
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Processed employee claims involving performance issues and harassment.

Education

Business Administration

Gadsden Business College
Anniston, AL

Skills

  • QuickBooks
  • Excel
  • Word
  • Payroll
  • Accounts Payable
  • Project management
  • Budget planning
  • Communication
  • Problem-solving

COMMUNICATION

IMPLEMENTED NEW PROCEDURES AND TECHNOLOGIES THAT IMPROVED EFFICIENCY AND STREAMLINED OPERATIONS.

Timeline

Office Manager

All Sheet Metal
04.2024 - Current

Self Employed
03.2020 - Current

Legal Assistant

Kurt Noell, Attorney at Law
01.2015 - 02.2020

Human Resources Manager

Atlas Credit Co., Inc.
01.2000 - 03.2015

Business Administration

Gadsden Business College

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Rhonda Frazier