Summary
Overview
Work History
Education
Skills
TRAVELING,FAMILY,PLAYS,CONCERTS, COOKING,
Timeline
Generic

RHONDA GARY

Allen,TX

Summary

Client-engaging professional with energetic personality and skills in [Skill] and [Skill]. Willing to apply knowledge in [Area of expertise] with established company in [Industry] sector. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Store Supervisor

CVS Pharmacy
ALLEN, TEXAS
01.2022 - Current
  • Conducted inventory analysis to determine optimal stock levels.
  • Answered product questions and assisted customers in selection and checkout.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Trained newly hired [Job title]s in upselling techniques, [Skill] and [Skill], bolstering job expertise within [Timeframe].

TEAM LEADER

Medical City Of Dallas
DALLAS, TEXAS
06.2019 - Current
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Implemented new working processes to deliver multiple improvements.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Participated in cross-functional team-building activities.
  • Assisted [Job title] with new hire processing and existing training programs.

SUPERVISORS

Krogers Grocery Store
Allen, TX
01.2019 - 12.2021
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Effectively supervised staff of [Number] personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed overstocking, restocking and inventory control procedures during [Type] shift.
  • Trained and developed personnel to improve safety, employee relations and resolve [Type] issues.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Used [Industry] expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Medical Biller and Coder

DV URGENT CARE
Victorville, CA
02.2010 - 09.2014
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Performed billing and coding procedures for ambulance, emergency room, impatient and outpatient services.
  • Coded inpatient charts at rate of [Number] per hour or [Number] per day.

Education

CERTIFICATE - MEDICAL BILLING CODING

FOUR D COLLEGE
Ontario, CA
06.2008

CERTIFICATE - AIRLINE SPECIALIST

INTERNATIONAL AIR ACADEMY
Ontario, CA
01.1994

High School Diploma -

Gardena Senior High School
Gardena, CA
06.1985

Skills

  • Multitasking and Organization
  • Employee Training
  • Work Planning and Prioritization
  • Delegating Work
  • Leadership
  • Compliance Requirements
  • Staff Supervision
  • Customer Order Fulfillment
  • Company Culture and Values
  • Verbal and Written Communication
  • Workload Priorities
  • Policies and Procedures
  • Customer Service
  • Handling Complaints and Inquiries
  • Health and Safety Procedures
  • Complaint Resolution

TRAVELING,FAMILY,PLAYS,CONCERTS, COOKING,

I LOVE TRAVEL WITH MY FAMILY AND DIFFERENT FUNCTION THAT WE HAVE TOGETHER ,ENJOY PLAYS, AND GOING TO CONCERTS LOVE MUSIC AND ENJOY COOKING AND FEEDING THE SOULS.

Timeline

Store Supervisor

CVS Pharmacy
01.2022 - Current

TEAM LEADER

Medical City Of Dallas
06.2019 - Current

SUPERVISORS

Krogers Grocery Store
01.2019 - 12.2021

Medical Biller and Coder

DV URGENT CARE
02.2010 - 09.2014

CERTIFICATE - MEDICAL BILLING CODING

FOUR D COLLEGE

CERTIFICATE - AIRLINE SPECIALIST

INTERNATIONAL AIR ACADEMY

High School Diploma -

Gardena Senior High School

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RHONDA GARY