Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Played games, worked on puzzles, and read books to young children.
Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Built positive and nurturing environments to support child social and emotional growth.
Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Promoted intellectual development through reading, storytelling, and engaging educational activities.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Engaged with children on age-appropriate level.
Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
Administered basic first-aid and medication in emergency situations.
Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
Transported children to and from activities using personal or family vehicle.
Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality.
Transported children to and from school, medical appointments, and extra-curricular activities.
Taught children basic life skills, manners and personal hygiene.
Monitored children's play activities to verify safety.
Developed games and activities using arts and crafts to support learning and verbal skills.
Provided developmentally appropriate activities for children.
Helped children complete homework assignments and school projects.
Encouraged children to be understanding and patient with others.
Supervised children engaged in physical activity, learning and social skills with peers.
Organized activities that enhanced children's physical, emotional, and social well-being.
Supervised children on playground to help develop physical and social skills.
Coordinated playdates and outings to meet children's physical and social needs.
Regularly traveled with family to help with vacation activities and childcare.
Identified warning signs of emotional and developmental problems in children.
Nanny
Self Employed
07.2016 - 05.2022
Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Played games, worked on puzzles, and read books to young children.
Built positive and nurturing environments to support child social and emotional growth.
Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Engaged with children on age-appropriate level.
Promoted intellectual development through reading, storytelling, and engaging educational activities.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
Administered basic first-aid and medication in emergency situations.
Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
Transported children to and from school, medical appointments, and extra-curricular activities.
Transported children to and from activities using personal or family vehicle.
Taught children basic life skills, manners and personal hygiene.
Monitored children's play activities to verify safety.
Developed games and activities using arts and crafts to support learning and verbal skills.
Provided developmentally appropriate activities for children.
Helped children complete homework assignments and school projects.
Encouraged children to be understanding and patient with others.
Supervised children engaged in physical activity, learning and social skills with peers.
Organized activities that enhanced children's physical, emotional, and social well-being.
Supervised children on playground to help develop physical and social skills.
Coordinated playdates and outings to meet children's physical and social needs.
Regularly traveled with family to help with vacation activities and childcare.
Identified warning signs of emotional and developmental problems in children.
Team Leader
CHI St. Luke's Health - Baylor St. Luke's Medical Center
03.2016 - 03.2018
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Coordinated resources effectively to meet project deadlines and achieve desired results.
Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
Optimized resource allocation, ensuring projects were delivered within budget and scope.
Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
Motivated team members to surpass their targets, recognizing and rewarding their achievements.
Maintained database systems to track and analyze operational data.
Frequently inspected production area to verify proper equipment operation.
Developed effective improvement plans in alignment with goals and specifications.
Evaluated staff performance and provided coaching to address inefficiencies.
Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
Registration Clerk
CHI St. Luke's Health - Baylor St. Luke's Medical Center
01.2008 - 03.2018
Completed registration paperwork, verifying accurate patient information.
Answered patient questions and inquiries regarding registration process and documentation.
Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
Skills
Friendly
Reliability and trustworthiness
Approachable
Schedule management
Emotionally supportive
Cheerful and energetic
Active listener
Cleaning and sanitation
Valid Driver's license
Activity planning
Meal preparation
Safety awareness
Housekeeping
Reliable transportation
First aid
Light housekeeping
Effective team leader
Family support
Educational support
Toddler care experience
Infant care experience
Childcare
Arts and crafts
Child supervision
Child development
Early childhood development
Behavior management techniques
Reading and storytelling
Enrichment activities
Housekeeping abilities
Creative play
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Team supervision
People management
Staff training
Work Planning and Prioritization
Coaching and mentoring
Documentation and reporting
Performance improvement
Work planning
Analytical thinking
Goal setting
Overseeing daily activities
Quality improvement
Daily workflow improvement
Mentoring
Safety
Relationship building
Staff education and training
Team building
Cash handling
Flexible schedule
Shift scheduling
Call center operations
Deadline management
Employee training
Task delegation
Time management
Multitasking
Active listening
Written communication
Excellent communication
Task prioritization
Interpersonal communication
Teamwork
Patient registration
Payment processing
Registration data intake
Healthcare experience
Experience with [software]
Follow-up skills
Medical terminology
Insurance verification
Timeline
Nanny
Self Employed
06.2022 - Current
Nanny
Self Employed
07.2016 - 05.2022
Team Leader
CHI St. Luke's Health - Baylor St. Luke's Medical Center
03.2016 - 03.2018
Registration Clerk
CHI St. Luke's Health - Baylor St. Luke's Medical Center