Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Gibson

Hammond,IN

Summary

Dynamic Inventory Specialist with proven expertise at Walgreens, excelling in inventory control and customer service. Achieved significant reductions in stock shortages through meticulous inventory tracking and proactive ordering. Recognized for enhancing team productivity and maintaining an organized workspace, ensuring efficient operations and exceptional customer satisfaction. Reliable and detail-oriented professional dedicated to excellence.

Overview

35
35
years of professional experience

Work History

Inventory Specialist

WALGREENS
03.1990 - Current
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Coordinated with suppliers to ensure timely restocking of high-demand items, preventing potential sales losses.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.

Pharmacy Assistant

Walgreens
02.1990 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Updated computer system with current customer, payment and inventory information.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Verified patient information to correctly dispense medications.
  • Re-stocked shelves with prescribed medications and health care products.
  • Greeted customers at counter and provided excellent customer service.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.

Cosmetic Beauty Advisor

Walgreens
02.1990 - 03.2017
  • Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
  • Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
  • Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
  • Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
  • Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
  • Managed inventory effectively, ensuring adequate stock levels of popular products while minimizing overstock risks.
  • Collaborated with team members to plan and execute successful in-store events promoting new product launches.
  • Guided customers towards appropriate products based on their specific skin type, tone, and preferences.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

N\a -

Assumption High School
Assumption, IL
05.1986

Skills

  • Attention to detail
  • Customer service
  • Inventory control
  • Teamwork and collaboration
  • Inventory organization
  • Shipping and receiving
  • Inventory tracking
  • Order picking and processing
  • Stocking and organization
  • Inventory counts
  • Material handling
  • Reliable and punctual
  • Barcode scanning
  • Stock control
  • Shipping and receiving support
  • Problem-solving
  • Customer relations

Timeline

Inventory Specialist

WALGREENS
03.1990 - Current

Pharmacy Assistant

Walgreens
02.1990 - Current

Cosmetic Beauty Advisor

Walgreens
02.1990 - 03.2017

N\a -

Assumption High School

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Rhonda Gibson