Overview
Work History
Education
Accomplishments
Personal Information
Timeline
Generic

Rhonda Gilligan-Gillespie

Collierville,TN

Overview

30
30
years of professional experience

Work History

Director of Spiritual Care and CPE

Methodist Le Bonheur Healthcare of Memphis
Memphis, Tennessee
01.2020 - Current
  • Promoted to Director of Spiritual Care in 2020 after Department was restructured
  • Revised policies and procedures to reflect the changes in patient care required during the pandemic
  • Adapted CPE program structure to maintain the elements necessary for residents to receive credit for their CPE units
  • Created an organization structure to address our shared work around patient and staff care by implementing WorkGroups which empowered direct reports to contribute to the department mission and vision
  • Solidified the group cohesion in both the Spiritual Care and CPE Departments
  • Managed Chaplain Managers, Staff Chaplains, and CPE Residents across the five adult hospitals that make up MLH
  • Managed productivity and budgets for two different cost centers.

Director of Clinical Pastoral Education

Methodist Le Bonheur Healthcare of Memphis
Memphis, Tennessee
01.2014 - 01.2020
  • Successfully secured provisional satellite approval to offer programs of CPE and Supervisory CPE; created office space and designated classroom space for CPE program; implemented residency program within first ninety days of employment; implemented extended program within four months; completed timely reporting of annual reports, student final evaluations, and student unit reports; strategically planned the integration of the CPE program into the broader Faith and Health Division; participated as a Director in the Core Leadership Team; secured an ACPE Site Visit to move from satellite to accredited member within thirteen months of employment; Completed ACPE accreditation process in May of 2016, with no notations
  • Created innovative community CPE program funded through local grant program
  • Coordinated continuing education events for Board Certified Chaplains; Facilitated revision of the Congregational Health Network handbook to be used with local church liaisons; participated in System Ethics Committee Meetings; integrated the CPE program into Congregational Health Network; developed plan for future community CPE unit with the pastors from the 38109 project; managed programming and space in the Center of Excellence; created partnership with the Patient and Family Centered Care staff.

Manager of Clinical Pastoral Education

St. Vincent Hospitals and Health Services
Indianapolis, Indiana
01.2007 - 01.2011
  • Active recruitment of students for ongoing CPE programs; steadfast partnership with area seminaries for a mutual and sustained commitment to ministry formation; development and implementation of integrated curriculum for residency and supervisory residency programs; negotiation of contracts for approved satellites of the St
  • Vincent CPE program; management of CPE program and integration of CPE mission and values into department and larger institution; coordination of Supervisory CPE program with Indianapolis Consortium; management of CPE budget, including a 15% increase in revenue and a 9% reduction in expenses for the last fiscal year; member of the department Leadership Team and the organizational Leadership Forum; integration of the mission of the institution into the CPE program and department; promoted into manager position after eight months of service with the organization.

Director of Pastoral Care and ACPE Supervisor

Upper Valley Medical Center
Troy, Ohio
01.2000 - 01.2007
  • Successfully implemented a creative strategic plan for ongoing integration of Pastoral Care into the health delivery system; increased visibility and performance improvement in the Pastoral Care Department; created and implemented advance directive and clergy notification initiatives within the system; supervised Level I and Level II programs of CPE, both residency and intern units; supervised staff chaplains, PRN chaplains and office staff; successfully completed ACPE ten-year re-accreditation review, which received two commendations; served on the Senior Management Team, the Ethics Committee, and the Joint Commission Committee; successfully completed the Patient Rights and Organizational Ethics chapter of the Periodic Performance Review (PPR) for the Joint Commission Accreditation process.

ACPE Supervisory Resident and Board Certified Chaplain

Baylor University Medical Center
Dallas, Texas
01.1998 - 01.2000
  • Supervised CPE interns and residents in the ACPE programs; provided pastoral support to the Trauma Intensive Care Unit, the Emergency Department, and the Bone Marrow Transplant Unit; participated as a team member on the Research and Education Committee of the Pastoral Care Department; encouraged and designed research proposals; coordinated the annual James Lecture event, a continuing education symposium for Pastoral Care providers and local clergy; co-facilitated ovarian cancer support group at the Susan G
  • Komen Center.

ACPE Supervisory Resident and Administrative Chaplain

Presbyterian Medical Center
Albuquerque, New Mexico
01.1996 - 01.1998
  • Managed and supervised the delivery of pastoral services to the Presbyterian Kaseman Hospital; provided pastoral support to the inpatient Behavioral Health Units; initiated and developed the delivery of pastoral services to outpatient family healthcare centers; assisted staff with transition and re-design efforts; supervised ACPE interns and residents in the ACPE Programs.

Staff Chaplain

Baptist Hospital East
Louisville, Kentucky
01.1994 - 01.1995
  • Provided pastoral support and care to patients, families and staff on the Oncology and Chemical Dependency Units; facilitated support groups for Oncology patients and the bereaved.

System Director of Pastoral Care and Education

Wesley Medical Center
Wichita, Kansas
  • Directed the overall delivery of pastoral services throughout the Wesley Healthcare System, including the main campus with a Level I Pediatric and Adult Trauma center, a specialty Heart Hospital, a free-standing Emergency Department, two free standing surgical clinics and Wesley Care Clinics; Administered FTE and expense budgets, daily productivity, specific targets and goals toward HCAPPS, and percentage of patients seen by chaplains; Analyzed staffing patterns and implemented appropriate changes; Reviewed department functions and increased productivity through quality improvement measures; Provided guidance through speaking at Management forums regarding Critical Incident Stress Management; conducted CISM debriefings; enhanced the relationship between Wesley and the Diocese of Wichita; facilitated staff chaplains to provide national webinar on organ donor rituals; dedicated employee memorial on behalf of Employee Advisory Committee; Co-supervised residency programs; supervised Supervisory CPE program; assessed ACPE program and brought into compliance with ACPE Standards; completed ACPE Self-Study for successful October 2011 ACPE Site Review; maintained administrative pastoral support to Cardiac Collaborative and Trauma team meetings.

Education

Doctor of Ministry, Pastoral Counseling -

Memphis Theological Seminary
05.2024

ACPE Residency -

Duke University Medical Center
01.1992

Master of Divinity -

The Southern Baptist Theological Seminary
01.1991

Bachelor of Arts -

University of Memphis
01.1987

Accomplishments

  • Elected to serve on the Standards Committee of the Southeast Region of ACPE (2015)
  • Elected as Secretary (and ACPE Officer) to the Board of Directors of the ACPE, two year term (2013)
  • Member of the ACPE South Central Region Accreditation Committee (2012)
  • Member of ACPE East Central Region Accreditation Committee (2010)
  • Appointment as National Site Team Chair on behalf of the ACPE Accreditation Commission (2009)
  • Member of ACPE Taskforce for Accreditation Manual Revisions (2007)
  • Member of the Council on Endorsement, Cooperative Baptist Fellowship (2005)
  • Chair of Accreditation, East Central Region of ACPE; ACPE Accreditation Commissioner, three-year term (2004)

Personal Information

Title: ACPE Certified Educator, Association for Clinical Pastoral Education

Timeline

Director of Spiritual Care and CPE

Methodist Le Bonheur Healthcare of Memphis
01.2020 - Current

Director of Clinical Pastoral Education

Methodist Le Bonheur Healthcare of Memphis
01.2014 - 01.2020

Manager of Clinical Pastoral Education

St. Vincent Hospitals and Health Services
01.2007 - 01.2011

Director of Pastoral Care and ACPE Supervisor

Upper Valley Medical Center
01.2000 - 01.2007

ACPE Supervisory Resident and Board Certified Chaplain

Baylor University Medical Center
01.1998 - 01.2000

ACPE Supervisory Resident and Administrative Chaplain

Presbyterian Medical Center
01.1996 - 01.1998

Staff Chaplain

Baptist Hospital East
01.1994 - 01.1995

System Director of Pastoral Care and Education

Wesley Medical Center

Doctor of Ministry, Pastoral Counseling -

Memphis Theological Seminary

ACPE Residency -

Duke University Medical Center

Master of Divinity -

The Southern Baptist Theological Seminary

Bachelor of Arts -

University of Memphis

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