Rhonda Gordon
Daisetta,Tx
Summary
Hardworking Correction Officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Correctional Officer
Liberty County Jail
2022.05 - 2024.03
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Enforced rules and regulations to maintain order among inmates.
- Supervised inmates during meals, recreation and other activities.
Office Runner
Union Processing Systems
2021.12 - 2022.01
- Helped regularly with filing paperwork and running errands
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
- Meet Customers to Pickup Samples to be Delivered back to the Lab
- Put together Customer Profiles
- Filled and Mailed Paperwork back to Customers
- Answered Phones took Adequate Messages.
Security Officer
Allied Universal
2020.04 - 2021.12
- Maintained detailed documentation, logged inspections, and incident reports
- Operated radio or telephone equipment and console monitors
- Warned violators of rule infractions or carrying forbidden articles
- Permitted authorized persons to enter property and monitored entrances and exits
- Interacted cordially when communicating with public
- Kept security and facility managers updated on security activities and incidents with thorough daily reports
- Detected contraband items with thorough examinations of bags, boxes and personnel
- Protected building users by screening vehicles, staff and visitors
- Locked doors and gates of entrances and exits to secure buildings.
Receptionist
Allied Universal
2019.01 - 2020.04
- Greeted people upon arrival and provided directions to specific destinations
- Maintained well-organized physical and digital records
- Maintained office security standards, checking in guests and issuing badges
- Delivered exceptional customer service, provided information, and independently resolved issues
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees
- Supported customers with prompt answers and personalized support.
Security Officer
Allied Universal
2016.06 - 2019.01
- Searched bags or belongings and seized prohibited items
- Maintained detailed documentation, logged inspections, and incident reports
- Interacted cordially when communicating with public
- Permitted authorized persons to enter property and monitored entrances and exits
- Identified security concerns with regular facility and equipment inspections
- Warned violators of rule infractions or carrying forbidden articles
- Operated radio or telephone equipment and console monitors
- Kept security and facility managers updated on security activities and incidents with thorough daily reports
- Detected contraband items with thorough examinations of bags, boxes and personnel
- Monitored and authorized entrance and departure of employees and visitors to guard against theft and maintain security of premises.
Custodian
Liberty Post Office
2009.05 - 2010.06
- Completed routine preventive upkeep on interior spaces
- Protected building users and staff, consistently following safety protocols
- Managed daily cleaning needs for Facility
- Minimized trash buildup with daily attention to every receptacle
- Removed debris and trimmed landscaping to manage upkeep of outside spaces
- Increased life of flooring with regular deep cleaning
- Cleaned and polished furniture and fixtures
- Maintained presentable public areas by quickly cleaning up spills
- Protected cleaning staff and building users from dangerous chemicals through proper handling and storage.
Education
High School Diploma -
James Madison High
Norcross, GA 2005.01 - 2007.05
Skills
De-Escalation Techniques
Microsoft Word
File maintenance
Customer communication
Document review
Inmate monitoring
Records Management
Surveillance
Correctional facility procedures
Self-defense tactics
De-Escalation Techniques
Timeline
Correctional Officer
Liberty County Jail
2022.05 - 2024.03
Office Runner
Union Processing Systems
2021.12 - 2022.01
Security Officer
Allied Universal
2020.04 - 2021.12
Receptionist
Allied Universal
2019.01 - 2020.04
Security Officer
Allied Universal
2016.06 - 2019.01
Custodian
Liberty Post Office
2009.05 - 2010.06
High School Diploma -
James Madison High
2005.01 - 2007.05