Summary
Overview
Work History
Education
Skills
Timeline
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Rhonda Gordon

Daisetta,Tx

Summary

Hardworking Correction Officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Work History

Correctional Officer

Liberty County Jail
05.2022 - 03.2024
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Enforced rules and regulations to maintain order among inmates.
  • Supervised inmates during meals, recreation and other activities.

Office Runner

Union Processing Systems
12.2021 - 01.2022
  • Helped regularly with filing paperwork and running errands
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace
  • Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
  • Meet Customers to Pickup Samples to be Delivered back to the Lab
  • Put together Customer Profiles
  • Filled and Mailed Paperwork back to Customers
  • Answered Phones took Adequate Messages.

Security Officer

Allied Universal
04.2020 - 12.2021
  • Maintained detailed documentation, logged inspections, and incident reports
  • Operated radio or telephone equipment and console monitors
  • Warned violators of rule infractions or carrying forbidden articles
  • Permitted authorized persons to enter property and monitored entrances and exits
  • Interacted cordially when communicating with public
  • Kept security and facility managers updated on security activities and incidents with thorough daily reports
  • Detected contraband items with thorough examinations of bags, boxes and personnel
  • Protected building users by screening vehicles, staff and visitors
  • Locked doors and gates of entrances and exits to secure buildings.

Receptionist

Allied Universal
01.2019 - 04.2020
  • Greeted people upon arrival and provided directions to specific destinations
  • Maintained well-organized physical and digital records
  • Maintained office security standards, checking in guests and issuing badges
  • Delivered exceptional customer service, provided information, and independently resolved issues
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
  • Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees
  • Supported customers with prompt answers and personalized support.

Security Officer

Allied Universal
06.2016 - 01.2019
  • Searched bags or belongings and seized prohibited items
  • Maintained detailed documentation, logged inspections, and incident reports
  • Interacted cordially when communicating with public
  • Permitted authorized persons to enter property and monitored entrances and exits
  • Identified security concerns with regular facility and equipment inspections
  • Warned violators of rule infractions or carrying forbidden articles
  • Operated radio or telephone equipment and console monitors
  • Kept security and facility managers updated on security activities and incidents with thorough daily reports
  • Detected contraband items with thorough examinations of bags, boxes and personnel
  • Monitored and authorized entrance and departure of employees and visitors to guard against theft and maintain security of premises.

Custodian

Liberty Post Office
05.2009 - 06.2010
  • Completed routine preventive upkeep on interior spaces
  • Protected building users and staff, consistently following safety protocols
  • Managed daily cleaning needs for Facility
  • Minimized trash buildup with daily attention to every receptacle
  • Removed debris and trimmed landscaping to manage upkeep of outside spaces
  • Increased life of flooring with regular deep cleaning
  • Cleaned and polished furniture and fixtures
  • Maintained presentable public areas by quickly cleaning up spills
  • Protected cleaning staff and building users from dangerous chemicals through proper handling and storage.

Education

High School Diploma -

James Madison High
Norcross, GA
01.2005 - 05.2007

Skills

De-Escalation Techniques

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Timeline

Correctional Officer

Liberty County Jail
05.2022 - 03.2024

Office Runner

Union Processing Systems
12.2021 - 01.2022

Security Officer

Allied Universal
04.2020 - 12.2021

Receptionist

Allied Universal
01.2019 - 04.2020

Security Officer

Allied Universal
06.2016 - 01.2019

Custodian

Liberty Post Office
05.2009 - 06.2010

High School Diploma -

James Madison High
01.2005 - 05.2007

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