Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Graham

University Park,IL

Summary

Dynamic and compassionate Charge Nurse at Smith Village, skilled in medication administration and patient education. Proven ability to enhance patient care through effective team collaboration and critical thinking. Successfully managed staffing levels and improved compliance with infection control protocols, ensuring optimal patient outcomes in high-pressure situations.

Overview

8
8
years of professional experience

Work History

Charge Nurse

Smith Village
Chicago, IL
03.2024 - Current
  • Delegated tasks appropriately among staff members according to their qualifications.
  • Assisted in the development and implementation of departmental policies and procedures.
  • Performed health education activities with patients to promote understanding of medical condition and self-care skills.
  • Managed staffing levels within the unit while ensuring optimal levels of patient care.
  • Ensured that all documentation was completed accurately according to established policies and procedures.
  • Ensured compliance with infection control protocols throughout the facility.
  • Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
  • Maintained accurate records of all treatment interventions provided to each patient.
  • Coordinated communication between physicians and other healthcare professionals regarding patient care.
  • Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
  • Audited patient charts in real-time, verifying accuracy and completion of information.
  • Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
  • Organized and delegated tasks during rapid response and high-pressure code situations.
  • Built and maintained strong working relationships between nursing department and other disciplines.
  • Oversaw medication administration, monitored distribution and documented responses.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

Registered Nurse

Smith Village
2320 W. 112th Place, IL
12.2022 - Current
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Administered medications, tracked dosages and documented patient conditions.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Monitored and managed various treatment and care interventions.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.

Licensed Practical Nurse

Smith Village
Chicago, IL
05.2018 - Current
  • Collected biological samples from patients and performed routine lab tests to support diagnosis.
  • Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Administered medications and therapies in accordance with physicians orders.
  • Collected and documented vital signs to track current patient conditions.
  • Evaluated nursing intervention outcomes by conferring with other healthcare team members.
  • Applied interventions to progress patients toward wellness and address maintenance of wellness.
  • Prepared patients for examinations, tests or treatments and explained procedures.
  • Collected biological samples for routine laboratory testing to assist diagnostic processes.
  • Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
  • Measured and recorded patient height, weight and other vital signs.
  • Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Communicated with patients with compassion while keeping medical information private.
  • Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Interviewed patients to obtain medical history.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
  • Prepared or examined food trays for conformance to prescribed diet.
  • Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
  • Performed triage to maximum team productivity and effectiveness.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Answered patients' calls to determine how to assist.
  • Collected blood, urine or sputum from patients to perform routine laboratory tests.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Documented patient medical histories, current symptoms and vitals.
  • Used sterile techniques to prepare patients for procedures.
  • Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
  • Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Registered Nurse

UChicago Medicine Ingalls Memorial
Harvey, IL
03.2023 - 03.2024
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Ensured compliance with regulatory agencies such as The Joint Commission and Centers for Medicare and Medicaid Services.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Evaluated effectiveness of interventions through ongoing assessment of patient responses.
  • Developed educational materials for use in teaching sessions with patients or their families.
  • Provided patient care and education to patients with chronic illnesses.
  • Provided emotional support and comfort to families during difficult times.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Educated patients and families on health care needs, conditions, and options.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Provided patient and family health education focusing on self-management, prevention and wellness.
  • Administered medications, tracked dosages, and documented patient conditions.
  • Monitored and managed various treatment and care interventions.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.

Teller II

BankFinancial
Calumet Park, IL
07.2017 - 04.2018
  • Adhered to financial services security and audit procedures.
  • Maintained confidentiality of bank records and client information.
  • Performed special services for customers, ordering bank cards and checks.
  • Received mortgage and other loan payments, verifying payment dates and amounts due.
  • Directed specific questions to appropriate branch personnel.
  • Identified transaction errors when debits and credits did not balance.
  • Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
  • Trained employees on cash drawer operation.
  • Built and maintained client relationships through quality, personalized interactions.
  • Leveraged customer service and sales abilities to consistently meet performance goals.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Transmitted orders to supply cash to meet daily needs.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Received and counted daily inventories of cash, drafts and checks.
  • Delivered exceptional service to customers in person or over telephone.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Verified amounts and integrity of every check or funds transfer.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Prepared official checks for customer and internal bank needs.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.

Education

Associate of Applied Science - Nursing

Prairie State College
Chicago Heights, IL
05.2022

High School Diploma -

Percy L Julian Highschool
Chicago, IL
06.1998

Nursing

South Suburban College of Cook County
South Holland, IL

Skills

  • Medication Administration
  • Creative Problem Solving
  • Patient Monitoring
  • Medical Screening
  • Critical Thinking
  • Clear Patient Communication
  • Patient Examination
  • Diet and Nutrition
  • Medical Recordkeeping
  • Patient Care Assessment
  • Monitoring Vital Signs
  • Decision Making
  • Attention to Detail
  • Accurate Documentation
  • Compassionate and Caring
  • Palliative and Pain Management
  • Long-Term Care
  • Patient Education and Counseling
  • Patient Care
  • IV Drug Therapy Management
  • Geriatric Treatment Knowledge
  • Follow-Up Calls
  • Samples Collection
  • Multi-Tasking and Prioritization
  • Call Answering and Assistance
  • Nursing Staff Supervision
  • Specimen Collection
  • Activities of Daily Living ADLs
  • Wound Dressing
  • Information Compiling and Auditing
  • Epic Systems
  • Counting Narcotics
  • Caring for Wounds
  • Conditions Reporting
  • Documenting Incidents
  • Educating Families
  • Staff Direction and Task Delegation
  • Tracking Symptoms
  • Transaction Error Identification
  • Problem-Solving
  • Bank Deposits
  • Information Processing
  • Honest and Dependable
  • Cash Drawer Reconciliation
  • Signature Verification
  • Customer Service-Oriented
  • Cash Supply Orders
  • Data Entry
  • Cashier's Checks
  • Patient assessment
  • Electronic health records
  • Staff management
  • Team collaboration
  • Critical thinking
  • Compassionate and patient
  • Time management
  • Documenting observations
  • Friendly and outgoing
  • Staff education
  • Work Planning and Prioritization
  • Indirect patient care
  • Decision-making
  • Rapport building
  • Mentoring and coaching
  • Patient care assignment

Timeline

Charge Nurse

Smith Village
03.2024 - Current

Registered Nurse

UChicago Medicine Ingalls Memorial
03.2023 - 03.2024

Registered Nurse

Smith Village
12.2022 - Current

Licensed Practical Nurse

Smith Village
05.2018 - Current

Teller II

BankFinancial
07.2017 - 04.2018

Associate of Applied Science - Nursing

Prairie State College

High School Diploma -

Percy L Julian Highschool

Nursing

South Suburban College of Cook County

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