Rhonda Gregory
Porter,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recertification Specialist
FCRE Compliance and Leasing LLC
Gaithersburg, MD
08.2022 - Current
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Maintained positive working relationship with fellow staff and management.
- Provided feedback and suggestions on ways to streamline current procedures related to certification and recertification activities.
- Performed quality assurance reviews on completed certifications and recertifications prior to final approval.
- Evaluated qualifications and credentials of applicants against established criteria for eligibility for certification and recertification.
- Responded promptly to inquiries from applicants about their status in the recertification process.
- Verified accuracy and completeness of submitted recertification packages prior to processing.
- Monitored progress of recertification process to ensure timely submission of all required documents.
- Assisted applicants with the completion of their recertification forms and documents.
- Reviewed recertification applications to ensure compliance with relevant regulations and policies.
Community Property Manager
Dominium Management Services
Houston, TX
05.2017 - 08.2022
- Conducted regular inspections of residential properties to ensure compliance with local ordinances and regulations.
- Maintained detailed records of all financial transactions, including rent payments and maintenance costs.
- Coordinated tenant move-in and move-out procedures, ensuring that all paperwork was completed accurately and in a timely manner.
- Negotiated contracts with vendors for repairs, maintenance services, and other property needs.
- Enforced rental policies such as late fees and eviction notices when necessary.
- Developed annual budgets for each property, analyzing income statements and expenses to identify areas of improvement.
- Responded promptly to resident inquiries or complaints regarding maintenance issues or lease violations.
- Created marketing materials to advertise available units within the portfolio of managed properties.
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Completed lease applications and verifications, notifying prospects of results.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Facilitated tenant paperwork processing and verification.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Prepared detailed budgets and financial reports for properties.
- Compiled and conveyed operational and financial data to regional manager.
Education
High School Diploma -
New Caney High School
New Caney, TX05-1988
Skills
- Attention to Detail
- Active Listening
- Team building
- Adaptability and Flexibility
- Decision-Making
- Interpersonal Skills
- Applicant support and service
- Time management abilities
- Telephone Etiquette
- Proficiency in Onesite
- Knowledgeable in Yardi,
- Written Communication
- Problem-solving abilities
- Professional Demeanor
- Payment Collection
- Effective Communication
- Documentation and paperwork
- Multitasking
- Professionalism
- Problem-solving aptitude
- Self Motivation
- Task Prioritization
- Reliability
- Teamwork and Collaboration
- Excellent Communication
- Time Management
- Adaptability
- Organizational Skills
- Effective communication skills
- Recordkeeping and data input
- Application Review
- Problem-Solving
Certification
- Certified Occupancy Specialist (COS)
- Income Determination Training Certificate
- Affordable Housing Training
- TCS
Timeline
Recertification Specialist
FCRE Compliance and Leasing LLC
08.2022 - Current
Community Property Manager
Dominium Management Services
05.2017 - 08.2022
High School Diploma -
New Caney High School