Rhonda Greham
Summary
Experienced with leading manufacturing operations and improving production processes. Utilizes lean manufacturing principles and continuous improvement methodologies to optimize efficiency. Track record of fostering collaborative team environments and achieving operational goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Operations Manager
Piston Automotive Group
06.2021 - 04.2025
- Ability to prioritize projects at a startup manufacturing provider
- Lead and coordinate people and processes to verify that projects are on time
- Identify gaps, along with quality and safety issues that interfere with JPH goals
- Team oriented, collaborative, positive attitude, resourceful
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of over 80 new hires to fulfill business requirements for two shifts.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Operations Manager
Boeing
05.2011 - 06.2021
- Collaborated with cross-functional teams to develop and implement standard operating procedures (SOPs) for all operational processes
- First Aid, Environmental and Property/Equipment Damage and 5S reports
- Participated in incident investigations to determine root cause and corrective actions of near misses, incidents, injuries, and any recordable items
- Experience in creating and maintaining project schedules and responsible for continuous improvement
- Excellent verbal and written communication skills, 5S and Lean workshops
- Mediated conflict resolution, implemented new training, and increased productivity levels through cross training
- Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
- Conducted root cause analysis investigations to identify areas for improvement in manufacturing processes, leading to increased efficiency and fewer defects.
- Supervised production team, keeping production schedules on track to meet tight deadlines.
- Fostered strong relationships with external vendors and suppliers, ensuring timely deliveries of materials needed for seamless production operations.
Assistant Operations Manager
Chrysler Corporation
05.1994 - 04.2011
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in lean manufacturing techniques necessary to complete job tasks at 50 vehicles per hour.
Education
Undergraduate Studies - Accounting
University of Phoenix
Tempe, AZSkills
- MS Word MS Outlook MS Teams MS Office 365
- Analyzes data and prepares reports for management
- Lean Manufacturing Planning and Implementation
- Communicates effectively in verbal and written form
- Ability to identify deliverables
- Ability to interact professionally with all levels of employees, stakeholders, and customers
- Plans, organizes, and executes on company's plans
- Leading Cross-Functional Teams
- Critical Thinking and Systematic Problem Solving
- Start-Up and Recovery Plan Management
Certification
- First Aid Certification
Timeline
Operations Manager
Piston Automotive Group
06.2021 - 04.2025
Operations Manager
Boeing
05.2011 - 06.2021
Assistant Operations Manager
Chrysler Corporation
05.1994 - 04.2011
Undergraduate Studies - Accounting
University of Phoenix
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