Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills, excels in working effectively without constant supervision. Ability to quickly master new skills enables contribution to the success of any team or organization.
Overview
16
16
years of professional experience
Work History
Freelancer {remote}
Emerald Empress
10.2024 - Current
Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
Enhanced client satisfaction by delivering high-quality work within deadlines.
Analyzed user feedback to gather input and identify areas required for improvement.
Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Office Clerk
Rochester Iron & Metal, Inc.
10.2022 - 04.2024
Scanned documents into computer system for storage purposes.
Developed forms and maintained filing systems to store confidential client information securely.
Resolved customer complaints promptly and professionally.
Created spreadsheets using Microsoft Excel for tracking data and creating reports.
Performed basic bookkeeping tasks such as entering data into accounting software programs like QuickBooks or Sage 50 Accounting System.
Processed incoming and outgoing mail daily.
Greeted customers, answered inquiries, and directed them to the appropriate department.
Updated customer accounts information in the database system accurately.
Organized office supplies and maintained an inventory of stock items.
Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Participated in team meetings to discuss progress on projects or new initiatives.
Answered phone calls in a professional manner and transferred calls accordingly.
Collaborated with other departments to ensure smooth operations across all areas of the business.
Received payments from customers via cash or credit card transactions.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Answered multi-line telephone system and routed calls to appropriate personnel.
Supported office clerical functions using word processing and other software, email and office machines.
General Laborer
Cass County Staffing
07.2022 - 11.2022
Inspected tools and equipment for proper functioning prior to use.
Cleaned up job sites after completion of projects.
Followed instructions from supervisors regarding specific tasks that needed to be completed.
Ensured that all safety regulations were followed while working onsite.
Removed debris from construction sites and disposed of it properly.
Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
Collaborated with team members to complete assigned tasks and meet tight deadlines.
Performed repetitive assembly tasks with hand and power tools and automated equipment.
Participated in company training sessions to improve skills and boost process knowledge.
Reported safety violations to supervisor to reduce risks and accidents.
Operated pallet jacks and forklifts to load and unload supplies and materials.
Completed variety of physical labor tasks.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Utilized two-way radios and hand signals to coordinate communication between equipment operators.
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Gained independent working skills and guided and mentored less experienced team members.
Cashier
D&R Fruit Market
10.2020 - 09.2021
Conducted price checks for special orders or discounts as requested by customers.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Resolved customer complaints professionally in accordance with company policy.
Stocked shelves with merchandise when needed.
Engineering Services Coordinator
Regal Beloit Corp
10.2008 - 07.2020
Provided technical support to engineers regarding project implementation and execution.
Reviewed requests for engineering services to ensure compliance with applicable regulations.
Monitored progress of engineering projects to ensure timely completion within budget constraints.
Organized meetings between engineers, clients and other stakeholders involved in projects.
Assisted with training activities designed to improve knowledge base among personnel working on projects.
Prepared documentation related to engineering services such as reports, drawings and specifications.
Ensured adherence to safety guidelines when performing tasks related to engineering services.
Conducted regular audits of processes and procedures to identify areas for improvement.
Identified potential problems in engineering projects and proposed solutions to management.
Interacted with engineering team and designers to assist product development and project implementation.
Streamlined and automated internal processes to improve overall workflows.
Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.