Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Hardy

Belleville,Michigan

Summary

Office Manager and Senior Human Resources Manager with extensive experience in handling sensitive information, providing exceptional customer service, and maintaining accurate financial records. Skilled in office administration, documentation control, and fostering positive work environments. Proactive and detail-oriented, offering strong organizational and administrative support to advance company goals. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience

Work History

Office Manager /Senior Human Resources Manager

Superior Landscape Companies
03.2014 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

High School Diploma -

Crestwood High School
Dearborn Heights, MI
05.1988

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Customer Relations
  • Billing
  • Administrative Support
  • Payroll Processing
  • Bookkeeping
  • Document Management
  • Clerical Support
  • Credit and collections
  • Mail handling
  • Human Resources
  • Supply Management
  • Administrative Oversight
  • Documentation and control
  • Business Administration

Timeline

Office Manager /Senior Human Resources Manager

Superior Landscape Companies
03.2014 - Current

High School Diploma -

Crestwood High School
Rhonda Hardy