Rhonda Herring

• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.

Planned Career break- 2014-2021

Took some time off to care for family and gain proper skills to re-enter workforce

• Prepared materials for individual and group therapy sessions, anticipating unique patient needs accordingly.
• Attended trainings, staff meetings and professional development seminars, enhancing performance and supporting departmental goals.
• Maintained comprehensive client files according to program standards and physician requests.
• Relayed relevant patient care details to supervisory staff.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
• Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
• Listened to clients' concerns and provided encouragement and support.