Rhonda Hulvey
Golden,CO
Summary
Dynamic and dedicated pet care professional with a proven track record at Wag & Purr, delivering exceptional customer service and building strong client relationships. Known for adaptability and reliability, I ensure pet well-being through effective communication and meticulous cleanliness, enhancing client satisfaction and retention. Proficient in smartphone usage for seamless updates and scheduling.
Overview
5
5
years of professional experience
Work History
Pet Sitter
Wag & Purr
Golden, CO
12.2025 - Current
- Provided care for pets, ensuring safety and comfort during visits.
- Followed pet care instructions to maintain routines and promote well-being.
- Monitored pets' behavior and health, reporting any concerns to owners.
- Maintained cleanliness of pet areas, including feeding and exercise spaces.
- Assisted with administering medication as directed by pet owners.
- Engaged pets in play activities to foster physical activity and companionship.
- Developed rapport with clients through effective communication and feedback.
- Adapted quickly to various pet personalities and needs, enhancing service quality.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Gave medication to pets following guidelines from owners.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
- Resolved behavioral issues with targeted interventions, improving pets' adaptability and owners' satisfaction.
- Provided structured exercise routines for pets, contributing to their physical health and mental stimulation.
- Managed scheduling and appointments efficiently, maximizing time spent on pet care and minimizing idle periods.
- Built loyal client base through word-of-mouth and positive online reviews, expanding business reach.
- Maintained cleanliness and safety of pets' living environments, preventing accidents and promoting healthy atmosphere.
- Implemented safety protocols during walks and outings, safeguarding pets from potential hazards.
- Enhanced pet owners' peace of mind by providing daily updates and photos of their pets during their absence.
- Administered medication to pets as prescribed, ensuring their health and wellbeing.
- Increased repeat business with exceptional care and personalized attention to pets' needs.
- Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.
- Streamlined communication with pet owners through mobile app, making it easier to share updates and receive instructions.
- Enhanced pets' emotional wellbeing by providing companionship and affection, reducing anxiety during their owners' absence.
- Conducted initial consultations with new clients to understand their pets' routines and care preferences, setting stage for successful engagements.
- Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Breakfast Attendant
Marriott
Golden, CO
06.2022 - 12.2025
- Prepared and served breakfast items in accordance with Marriott standards.
- Maintained cleanliness and organization of dining area and buffet stations.
- Assisted guests with inquiries, ensuring a positive dining experience.
- Monitored food inventory levels, restocking supplies as needed.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Implemented safety and sanitation protocols to maintain health compliance.
- Trained new team members on operational procedures and customer service expectations.
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
- Managed time efficiently to complete all assigned tasks before the start of breakfast service each day.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Monitored food inventory levels, minimizing waste and ensuring freshness of ingredients.
- Provided exceptional customer service, addressing guest inquiries and resolving issues in a timely manner.
- Collaborated with fellow team members to maintain smooth operations during busy breakfast hours.
- Participated in regular staff meetings to discuss improvements or address any concerns within the team.
Bartender
Oak & Olive
06.2021 - 10.2023
- Crafted and served cocktails, ensuring customer satisfaction through exceptional service.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies to prevent shortages and overstocking.
- Engaged with customers to build rapport and enhance their dining experience.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Associates - Travel And Tourism
Parks College
Denver, COSkills
Honest and trustworthy
Positive attitude
Punctual and reliable
Flexible schedule
Adaptability and dependability
Customer service
Cleanliness maintenance
Client communication
Smartphone usage
Timeline
Pet Sitter
Wag & Purr
12.2025 - Current
Breakfast Attendant
Marriott
06.2022 - 12.2025
Bartender
Oak & Olive
06.2021 - 10.2023
Associates - Travel And Tourism
Parks College