RHONDA IGLESIAS
Daytona Beach
Summary
Experienced with managing patient records and ensuring data accuracy through meticulous attention to detail. Utilizes comprehensive knowledge of healthcare systems and healthcare regulations to maintain compliance and streamline processes. Track record of effective team collaboration and adaptability in dynamic healthcare environments.
Overview
15
15
years of professional experience
Work History
Health Information Technician
Florida Health Care Plans
11.2020 - 01.2025
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Scanned and uploaded medical records into electronic medical records system accurately and efficiently.
- Assisted in training new staff on medical record processing and filing procedures.
ROI Specialist
CIOX Health
12.2017 - 10.2020
- Received incoming requests for information and responded to requests by opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries in a timely manner
- Date stamped all requests and highlighted pertinent data to facilitate processing
- Validated requests and authorizations for release of medical information according to established procedures and HIPAA guidelines
- Scanned completed requests in to the patient's medical record accurately
- Performed quality checks on all work to assure accuracy of the release while adhering to HIPAA guidelines and confidentiality
- Managed high volume of medical record requests, effectively prioritizing tasks while maintaining accuracy and timeliness.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Medical Records Specialist
Drs. Garcia & Kinne
09.2009 - 12.2017
- Collected and organized all faxes and delivered to the appropriate doctors and departments
- Assisted patients with checking in and out, scheduling appointments, obtaining their records and collecting payments
- Released information to persons or agencies according to HIPAA guidelines
- Planned, developed, maintained, and operated a variety of health record indexes, storage and retrieval systems to collect, classify, store, or analyze information
- Entered data, such as demographics for new patients
- Handled all subpoenas and requests in a timely manner
- Provided IT support when needed
Education
Diploma -
Mainland High School
Daytona Beach, FL05.2000
Skills
- Microsoft Office
- Customer Service
- Patient Confidentiality
- EHR/EMR
- EPIC
- Cerner
- HealthSource
- HIPAA
- Medical Terminology
- Data Analysis
- Scanning Technology
- Electronic Health Record Management
- File Management
- Medical Information Release
- Computer Operating Skills
- Detailed Oriented
- Work Organization
- Task Prioritization
- Adaptability
- Professionalism
Additional Information
Knowledgeable in basic medical terminology and HIPAA guidelines, Strong understanding in how to analyze data and understand scanning technology, Navigate an electronic health record, manage files, and release medical information under the appropriate circumstances, Excellent computer operating skills, Strong customer service skills, Detailed oriented, Ability to work with minimum supervision, organize workload and prioritize work tasks to meet production goals, Ability to adapt to change and respond to difficult and challenging situations in a professional manner
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Health Information Technician
Florida Health Care Plans
11.2020 - 01.2025
ROI Specialist
CIOX Health
12.2017 - 10.2020
Medical Records Specialist
Drs. Garcia & Kinne
09.2009 - 12.2017
Diploma -
Mainland High School
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