Rhonda Johnson
Montevallo,AL
Summary
Experienced with managing office operations, scheduling, and administrative support. Utilizes efficient organizational skills and effective communication to ensure smooth office workflow. Proven track record of enhancing patient experiences and streamlining financial operations. I significantly reduced late payment penalties and improved cash flow. History of improving processes and increasing team efficiency.
Overview
29
29
years of professional experience
Work History
Office Coordinator
Shelby County Physical Therapy
01.2023 - Current
- Enhanced patient experience by managing front office operations efficiently and professionally.
- Collect patient and client documents and information upon referral.
- Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees.
Office Manager/Front Office Coordinator
Impact Rehabilitation & Sports Medicine
09.2015 - 01.2023
- Facilitated smooth patient check-in and check-out process, minimizing wait times.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Completed bi-weekly payroll for 5 employees.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Streamlined vendor payments, ensuring timely financial operations by accurately scheduling and executing payments.
Owner/Operator
Southern ScentSations
03.2007 - 09.2015
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Implemented effective financial management practices, improving cash flow and profitability.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Oversaw financial transactions meticulously.
Accounting Manager Assistant
Larkin Industries
04.1996 - 10.2003
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Ensured timely preparation of check runs each week.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments
- Completed deposit transactions promptly.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Processed new hire paperwork and documents.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Education
Associate of Applied Science - Accounting
Bessemer State Technical College
Bessemer, AL05-1988
Skills
- Schedule coordination
- Office administration
- Customer service
- Quickbooks
- Accounts payable
- Data entry
Timeline
Office Coordinator
Shelby County Physical Therapy
01.2023 - Current
Office Manager/Front Office Coordinator
Impact Rehabilitation & Sports Medicine
09.2015 - 01.2023
Owner/Operator
Southern ScentSations
03.2007 - 09.2015
Accounting Manager Assistant
Larkin Industries
04.1996 - 10.2003
Associate of Applied Science - Accounting
Bessemer State Technical College
Similar Profiles
Asia WheelerAsia Wheeler
Physical Therapy Technician at South County Physical Therapy Inc.Physical Therapy Technician at South County Physical Therapy Inc.
Michael ChirafisMichael Chirafis
Student Observer at South County Physical TherapyStudent Observer at South County Physical Therapy
Luke HamelineLuke Hameline
Physical Therapy Aide at North County Sports Medicine and Physical TherapyPhysical Therapy Aide at North County Sports Medicine and Physical Therapy
Rachel LoganRachel Logan
Patient Observer at UAB MedicinePatient Observer at UAB Medicine
Lexi HanrahanLexi Hanrahan
Student Aid at University of Montevallo Counseling ServicesStudent Aid at University of Montevallo Counseling Services