Rhonda Johnson-Jones
Walls
Summary
Accomplished safety and security executive with extensive experience leading comprehensive security operations in diverse environments. Proven success in establishing structured security departments, conducting thorough risk assessments, and implementing advanced access control and video surveillance systems while fostering strong partnerships with local law enforcement. Recognized as a collaborative and mission-driven leader dedicated to safeguarding people, property, and institutional reputation through proactive safety strategies and professional development initiatives. Possesses strong problem-solving abilities, a commitment to continuous learning, and exceptional communication skills that drive effective team collaboration and operational excellence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Chief of Safety and Security
Baptist Health Sciences University
08.2023 - Current
- Lead security protocols, enhancing campus safety and compliance.
- Supervise staff for effective emergency response and incident management.
- Optimize security tech systems, improving resource allocation.
- Ensure Clery Act compliance, maintaining accurate reporting.
- Direct budget and transportation, achieving operational efficiency.
- Facilitated regular briefings with university leadership, aligning security objectives with institutional priorities for cohesive policy implementation.
- Audited access control systems to ensure compliance and reduce vulnerabilities, supporting a secure campus environment.
- Envisioned long-term security initiatives, leveraging industry best practices to guide sustainable enhancements in campus safety culture.
- Implemented advanced threat assessment procedures, leading to measurable improvements in campus risk mitigation and stakeholder confidence.
- Evaluated incident trends to identify root causes, enabling targeted policy updates and fostering a safer university environment.
- Partnered with local law enforcement to coordinate joint emergency drills, strengthening response capabilities and community trust.
- Introduced proactive risk analysis methods, enabling faster identification of security vulnerabilities and supporting a safer campus environment.
- Assessed vendor contracts to ensure cost-effective security solutions, contributing to steady improvements in operational reliability.
- Monitored compliance with evolving federal safety regulations, ensuring the university consistently met all audit requirements.
- Facilitated cross-departmental workshops on emergency preparedness, fostering stronger interdepartmental response coordination.
- Mentored junior security staff, promoting professional development and enhancing overall team performance.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Kept team compliant with security protocols and appearance standards.
- Coordinated protective service operations with other emergency response agencies.
- Investigated incidents and wrote reports.
Security Manager/Trainer
Southeast Health
06.2013 - 08.2023
- Oversee daily security operations, ensuring safety for all personnel and visitors.
- Facilitated cross-departmental safety drills, enhancing emergency response readiness.
- Audited incident reports to identify vulnerabilities, leading to improved security measures.
- Streamlined security staff onboarding, expediting training and regulatory compliance.
- Analyzed threat patterns from surveillance data, adjusting protocols proactively.
- Redesigned patrol schedules using risk assessments, delivering measurable improvements in incident prevention across hospital grounds.
- Assessed post-incident debriefs to refine emergency procedures, contributing to marked gains in response effectiveness.
- Partnered with facility management to implement access control upgrades, supporting safer environments for patients and employees.
- Documented procedural updates with precision, ensuring up-to-date compliance and facilitating smooth accreditation reviews.
- Championed adoption of advanced surveillance systems, paving the way for forward-looking security enhancements and greater stakeholder confidence.
- Evaluated evolving regulatory requirements, adapting departmental protocols to support seamless compliance and sustained accreditation.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Armed Fed Protective Officer
Security Consultant Group Inc.
04.2008 - 06.2013
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of premises.
- Patrol federal premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.
- Answer telephone calls to take messages, answer questions, and provide information during business hours and dispatching calls to other officers.
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
- Answer alarms and investigate disturbances.
- Challenge suspicious people, requesting their badges and asking what their business is in a particular area.
- Monitor visitor flow through screening to ensure order and efficiency.
- Send baggage through automated screening machines and set bags aside for searching or rescreening as indicated by equipment.
- Perform pat-down or handheld wand searches of visitors who have triggered machine alarms, who are unable to pass through metal detectors, or who have been randomly identified for such searches. Analyzed security footage and incident reports to identify trends, enabling proactive adjustments that reduced recurring safety issues.
- Implemented rapid response protocols for emergency situations, ensuring swift resolution and minimizing disruptions to federal operations.
- Collaborated with law enforcement and internal teams to coordinate investigations, fostering a unified approach to incident management.
- Maintained comprehensive records of security incidents and daily activities, supporting regulatory compliance and audit readiness.
- Educated staff and visitors on security procedures, promoting a culture of vigilance and contributing to a safer workplace environment.
- Reviewed access control logs to identify irregularities, proactively addressing potential risks and reinforcing site-wide security protocols.
Receiving Clerk
Westwind Aviation
06.2006 - 04.2008
- Verified shipment accuracy, enhancing inventory precision and reducing errors.
- Recorded shipment data, improving reporting efficiency and accountability.
- Coordinated with carriers, ensuring timely delivery and minimizing delays.
- Organized storage, boosting retrieval speed and optimizing space usage.
- Managed returns, resolving discrepancies and maintaining vendor relations.
- Reviewed delivery processes to identify discrepancies, enabling fast resolution of issues and maintaining consistent order fulfillment standards.
- Provided clear communication on shipment statuses to internal teams, fostering dependable collaboration and smooth daily operations.
- Analyzed incoming shipment documentation to identify trends in discrepancies, supporting process improvements and reducing repeat errors.
- Implemented new labeling practices for received goods, streamlining item identification and contributing to smoother inventory cycles.
- Resolved supplier-related shipment issues quickly, preventing workflow interruptions and supporting uninterrupted warehouse operations.
- Partnered with purchasing and inventory teams to refine receiving schedules, promoting seamless handoffs and improved operational flow.
Line Lead Assistant
Palco Telecommunication Warehouse
05.2003 - 06.2006
- Reviewed and ensured accurate work completion, enhancing process reliability.
- Communicated work orders to staff, promoting understanding and efficiency.
- Verified material specifications, maintaining compliance with work orders.
- Organized materials in storage, improving access and classification.
- Trained staff in key areas, boosting team skills and operational quality.
- Monitored inventory discrepancies and implemented corrective actions, resulting in smoother warehouse operations and fewer material shortages.
- Partnered with warehouse supervisors to address workflow bottlenecks, leading to noticeable gains in team coordination and daily productivity.
- Assisted in scheduling staff shifts to align with workload peaks, driving steady improvements in order fulfillment and on-time delivery.
- Inspected incoming shipments for conformity, proactively resolving issues to uphold quality standards and minimize downstream disruptions.
- Encouraged open communication among team members, fostering a positive work environment and supporting mutual problem-solving.
- Facilitated cross-team collaboration on complex orders, enabling smoother handoffs and reducing delays in order processing.
Education
Associate of Applied Science - Liberal Arts & Sciences
George C Wallace Community College
Dothan, AL05-2023
Skills
- Risk management expertise
- Crisis management expertise
- Team development
- Customer service proficiency
- Access permissions oversight
- Analytical problem-solving
- Surveillance expertise
- Oversight of operations
- Payroll management
- Incident investigation
- Workplace hazard management
Accomplishments
- Collaborated with administrative team to development career ladder and help retention.
- Documented and resolved transportation issues which led to safer campus.
- Supervised team of 22 officers and 8 transport staff members.
- Collaborated with local law enforcement to achieve campus-wide standards for COCA accreditors.
- Achieved proficient patrols by introducing Deggy software.
- Used Microsoft Excel to develop emergency equipment audit tracking spreadsheets.
Certification
- Baton Permit
- OC Spray
- AED Certification
- Armed Security License
- IS-907
- IAHSS Certification
- CPR Certification
- Driver's License
Languages
English
Full Professional
Timeline
Chief of Safety and Security
Baptist Health Sciences University
08.2023 - Current
Security Manager/Trainer
Southeast Health
06.2013 - 08.2023
Armed Fed Protective Officer
Security Consultant Group Inc.
04.2008 - 06.2013
Receiving Clerk
Westwind Aviation
06.2006 - 04.2008
Line Lead Assistant
Palco Telecommunication Warehouse
05.2003 - 06.2006
Associate of Applied Science - Liberal Arts & Sciences
George C Wallace Community College