Summary
Overview
Work History
Skills
Websites
Publications
Timeline
Generic

Rhonda Layfield

Boulder

Summary

Dynamic Microsoft Deployment Architect with extensive experience at Biomed Pharmaceutical INC, specializing in SCCM administration and project management. Proven track record in delivering innovative deployment solutions and engaging presentations globally. Recognized for exceptional attention to detail and technical documentation skills, enhancing operational efficiency and client satisfaction across diverse environments.

Overview

33
33
years of professional experience

Work History

Contractor/Trainer/Presenter/Author

Self employed
01.2000 - 07.2014
  • Taught MCSE courses globally, specializing in Microsoft Deployment technologies.
  • Co-authored two Mastering Windows Server books.
  • Facilitated NT 3.5, 4.0, 2000, 2003, 2008 MCSE courses in MOC and Bootcamp formats.
  • 1 contract period at Microsoft PSS Networking Solutions.
  • Presented Microsoft Deployment technologies at global conferences across US, Europe, Australia, New Zealand, and Dubai.
  • Conducted sessions at TechDays in Washington DC, Belgium, Holland, Slovenia, Ireland, Luxembourg, San Francisco, and Charlotte NC.
  • Engaged with audiences at ITPro Connections and TechMentor events to demonstrate deployment solutions.
    Showcased innovative deployment strategies to enhance understanding among diverse international participants.
  • 1 year engagement with Microsoft Desktop Deployment Planning Services (DDPS).
  • Delivered DDPS to various Federal and State Agencies including Department of Labor, Department of Transportation, Medicare & Medicaid, International Monetary Fund, City of Kansas City, Oregon State Department of Human Services, Lockheed Martin, and United Launch Alliance
  • Configured entire deployment solutions through installation of servers and required tools for OS images. Tailored each deployment solution to address unique needs and enhance functionality. Resolved diverse in-house infrastructure challenges to maintain operational efficiency. Integrated applications, drivers, and packages as part of OS image deployment process.
  • Executed four weeks of DDPS per organization, enhancing overall operational efficiency. Compiled complete documentation for each installation in a professionally bound colored book.
    Ensured all technicians received copies of the documentation for improved knowledge transfer. Included CD versions of documentation to allow technicians to customize content as changes occurred.

Contract Trainer

Self-employed
01.1998 - 07.2014
  • Taught MCSE courses globally, specializing in Microsoft Deployment technologies.
    Delivered presentations on deployment technologies at Microsoft conferences for 10 years.
    Co-authored two Mastering Windows Server books.

Sr. Microsoft Deployment Architect

Biomed Pharmaceutical INC
San Francisco Bay Area
02.2014 - 07.2014
  • Provided assistance on all aspects of Windows 8.1 deployment in multi-continent environment. Technologies used were SCCM 2012, MDT, Windows ADK for Windows 8.1 Update. Provided application creation within SCCM 2012 and troubleshooting of all areas including network infrastructure.

Sr. Microsoft Deployment Architect

Depomed Pharmaceutical INC
San Francisco Bay Area
01.2013 - 02.2014
  • Set up production environment with the entire Microsoft Deployment Solution and trained technicians. Also updated tools to roll out Windows 8.1. Technologies included MDT, WDS, SCCM 2012, USMT, Windows ADK for Windows 8.1 Update. Provided hands-on support for distribution of newly deployed tablets to the entire company.

Instructor

System Solutions
Luxembourg
10.2012 - 10.2012
  • Developed and Presented 3 day custom Microsoft Deployment Tools course complete with step by step labs.

Sr. Security Analyst

Duke Energy
Charlotte
02.2002 - 11.2003
  • Conducted analysis as Sr. Security Analyst for large electrical utility company operating nuclear power plants, uncovering critical security flaws in software targeted for acquisition via network traces

Instructor

Cedalion Education
Charlotte
07.1995 - 01.2000
  • Conducted MCSE courses, contributing to student proficiency in Microsoft technologies.
    Responded effectively to challenges posed by .com bust during tenure.
    Secured client list from closed company, aiding transition to freelance work.
    Embraced self-employment after company closure, utilizing established professional network.

Instructor

Productivity Point Intl.
Orlando
09.1993 - 07.1995
  • Facilitated MCSE training programs while traveling as an instructor

Desktop Product Support Technician

Attorney’s Title Fund
Orlando
10.1992 - 09.1993
  • Resolved hardware and software issues for desktop and laptop computers, enhancing employee productivity.
    Facilitated procurement of first Thinkpad laptop for VP at a cost of $17,000.
    Provided technical support, ensuring timely resolution of employee technology concerns.

Desktop Support Engineer

Orlando Regional Healthcare Services
Orlando
07.1989 - 10.1992
  • Provided desktop and laptop support by troubleshooting hardware and software issues at four locations.
    Developed and installed TDS system, ensuring comprehensive support for all users.

Data Processing technician

U.S. Navy
01.1982 - 01.1989
  • I served 7 years in the Navy as a Data Processing technician with a top secret clearance. I received a Letter of Accommodation for my “Attention to Detail” at my first duty station (Washington D.C.) from my Admiral.

Skills

  • Technical documentation
  • Public speaking
  • Project management
  • Client engagement
  • Attention to detail
  • Network troubleshooting
  • Windows server management
  • SCCM administration

Publications

  • CBT Nugget Training video for Desktop Deployment Product Specialist (Exam 70-624).
  • Many Microsoft Deployment Articles for Windows IT Pro Magazine.
  • Mastering Windows Server 2003 Upgrade Edition for SP1 & R2 published by Sybex (Co-Authored)
  • TrainSignal Training Video for Desktop Deployment Product Specialist (Exam 70-681).
  • Windows Operating System Fundamentals Student Study Guide 98-349 (Co-Authored)
  • Windows Server 2008 Networking Foundations (Co-Authored Sybex)

Timeline

Sr. Microsoft Deployment Architect

Biomed Pharmaceutical INC
02.2014 - 07.2014

Sr. Microsoft Deployment Architect

Depomed Pharmaceutical INC
01.2013 - 02.2014

Instructor

System Solutions
10.2012 - 10.2012

Sr. Security Analyst

Duke Energy
02.2002 - 11.2003

Contractor/Trainer/Presenter/Author

Self employed
01.2000 - 07.2014

Contract Trainer

Self-employed
01.1998 - 07.2014

Instructor

Cedalion Education
07.1995 - 01.2000

Instructor

Productivity Point Intl.
09.1993 - 07.1995

Desktop Product Support Technician

Attorney’s Title Fund
10.1992 - 09.1993

Desktop Support Engineer

Orlando Regional Healthcare Services
07.1989 - 10.1992

Data Processing technician

U.S. Navy
01.1982 - 01.1989
Rhonda Layfield