Rhonda Lowe
Iola,KS
Summary
Administrative support professional offering versatile office management skills and interpersonal skills. Trustworthy, ethical, discreet, adapts to change, works independently and committed to superior customer service. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Tax Associate
H&R Block
01.2017 - Current
- Offered clients recommendations to reduce tax liabilities.
- Developed strong relationships with clients through consistent communication regarding their unique needs and goals related to taxation matters.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Streamlined tax preparation processes for increased efficiency and accuracy in filing returns.
Administrative Assistant
Orizon Aerostructures
04.2021 - 02.2024
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Answered multi-line phone system, routed approximately 30 incoming calls per day, delivered messages to staff, and greeted visitors.
- Assisted coworkers and staff members with special tasks daily.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Administrative Assistant
Neosho County Community College Talent Search
01.2012 - 04.2021
- Handled multifaceted clerical tasks (e.g., data entry, filing, and records management) as administrative assistant.
- Coordinated travel arrangements with students and maintained database
- Assisted director in all aspects of business operations.
- Developed, printed, and mailed newsletters for over 800 students each semester.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Teller
Piqua State Bank
01.2007 - 01.2012
- Assisted customers in all aspects of banking from making deposits and withdrawals to opening DDA accounts, balancing checking accounts, and making loan payments
- Answering multiple line phones
- Document and maintain confidential financial information
- Balanced Bank Expenses and Cashier's checking accounts
- Created and sent out payments for accounts payable.
- Maintained friendly and professional customer interactions.
STEP Program
USDA Rural Development
01.2006 - 01.2007
- Answered phones and directed calls
- Sorted and filed mail
- Filed confidential financial documents for customers.
Education
AASD - Business
Allen County Community College
Iola, KS12.2017
High School Diploma -
Iola Senior High School
Iola, KS05.1989
Skills
- Data inputting
- Needs Assessment
- Tax Advisement
- Client Relations
- Fast Learner
- Clear Communication
- Appointment Coordination
- Relationship Building
- Calendar Management
- Social media knowledge
- Office Administration
Professional Development
- Microsoft Office Excel, 2007
- VASS Training (Value Added Service Skills)
References
- Pamela Jordan, Teller, Bank of Gas (Piqua State Bank), 620-431-0640
- Lora Crouch, Owner, Aunt Sissy Original, 620-496-6329
- Allison Henkle, Stylist, Town Square Tannery, 620-228-2758
Timeline
Administrative Assistant
Orizon Aerostructures
04.2021 - 02.2024
Tax Associate
H&R Block
01.2017 - Current
Administrative Assistant
Neosho County Community College Talent Search
01.2012 - 04.2021
Teller
Piqua State Bank
01.2007 - 01.2012
STEP Program
USDA Rural Development
01.2006 - 01.2007
AASD - Business
Allen County Community College
High School Diploma -
Iola Senior High School
Similar Profiles
Abeer A. HijaziAbeer A. Hijazi
Tax Professional at H&R BlockTax Professional at H&R Block
Charlene BarkerCharlene Barker
Front Desk Receptionist at H&r BlockFront Desk Receptionist at H&r Block
Elena OrnelasElena Ornelas
Tax Preparer at H&R BlockTax Preparer at H&R Block
Daman SawhneyDaman Sawhney
Multi-Unit Team Leader at H&R BlockMulti-Unit Team Leader at H&R Block
Korbyn FountainKorbyn Fountain
Factory Production Worker at B&W Trailer HitchesFactory Production Worker at B&W Trailer Hitches