Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Maag

Farmington,NY

Summary

Proven leader with a track record of enhancing visitor satisfaction and safety at San Juan County's McGee Park by implementing diverse programming and rigorous risk assessments. Skilled in teamwork, problem-solving, and operational efficiency, I've boosted revenue and fostered strong community relationships. My adaptability and strategic planning have consistently delivered results, improving service standards and team performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

McGee Park Manager

San Juan County
06.2022 - Current
  • Championed diversity initiatives both within staffing practices as well as providing inclusive programming options catered toward varied demographics.
  • Managed vendor relationships, ensuring quality products and services were delivered consistently at competitive prices.
  • Conducted ongoing evaluations of facility conditions, prioritizing improvements based on urgency and available resources.
  • Streamlined daily operations with the development of comprehensive SOPs for all staff members.
  • Increased park revenue by developing and promoting attractive packages for group bookings and events.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Partnered across departments to run smooth, professional events and activities.

Outside Sales

Halifax Flooring
06.2019 - 01.2022
  • Prospected for new business through outside sales calls, solicitation, networking and cold-calling.
  • Supported outside sales representatives as needed during complex negotiations or high-priority client engagements.
  • Worked closely with the outside sales team to coordinate efforts in securing new business, ensuring smooth handoffs and seamless customer experiences.
  • Supported outside sales representatives during the closing stages of larger deals enabling a smoother transition for customers.
  • Supported outside sales representatives in preparing quotes, processing orders, and scheduling appointments for product demonstrations.
  • Responded to incoming calls and emails to support customer base and outside sales team.
  • Worked closely with outside sales representatives to coordinate joint selling efforts for larger account opportunities.
  • Partnered with outside sales to identify critical accounts with growth opportunities.
  • Reduced administrative burden on outside sales representatives through efficient coordination of travel arrangements for client meetings and industry events.
  • Boosted sales performance by developing and implementing strategic outside sales plans.
  • Qualified leads and set up customer appointments for outside sales team.
  • Streamlined internal processes for better collaboration between sales, operations, and support teams, increasing operational efficiency.
  • Implemented data-driven sales strategies to optimize call center operations and increase overall revenue.
  • Assisted in promoting events on social media platforms, contributing to increased ticket sales and attendance rates.
  • Maintained up-to-date knowledge of current promotions and special offers to maximize sales opportunities.

Behavioral Technician

Nebo School District
12.2017 - 05.2019
  • Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
  • Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
  • Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
  • Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
  • Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
  • Increased daily living skills through systematic instruction and practice during natural routines.
  • Implemented social skills training groups, increasing peer interaction opportunities for clients.
  • Conducted functional behavior assessments to identify the underlying causes of challenging behaviors, allowing for targeted intervention strategies.

Cleaner

RBM
08.2016 - 03.2017
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Daycare Provider

Myself
07.2003 - 05.2016
  • Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
  • Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.
  • Developed strong relationships with families, fostering trust and open communication between parents and caregivers.
  • Enhanced child development by implementing age-appropriate activities and learning experiences.
  • Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
  • Provided individualized attention to each child, recognizing their unique needs and adapting care accordingly.
  • Organized and maintained a clean, inviting play space that encouraged exploration while adhering to safety guidelines for childcare facilities.
  • Assisted children in developing social skills through interactive games and group activities that promoted cooperation and teamwork.
  • Supported families during transitions such as toilet training or starting school by providing guidance on strategies for success at home.

Education

Associate - Medical Assistant, Radiologist

Ameritech College of Healthcare
Provo, UT
10.2000

High School Diploma -

Kirtland High School
Kirtland, NM
05.1998

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Leadership
  • Active Listening
  • Adaptability and Flexibility
  • Decision-Making
  • Self Motivation

Timeline

McGee Park Manager

San Juan County
06.2022 - Current

Outside Sales

Halifax Flooring
06.2019 - 01.2022

Behavioral Technician

Nebo School District
12.2017 - 05.2019

Cleaner

RBM
08.2016 - 03.2017

Daycare Provider

Myself
07.2003 - 05.2016

Associate - Medical Assistant, Radiologist

Ameritech College of Healthcare

High School Diploma -

Kirtland High School

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Rhonda Maag