Rhonda Magusiak
Floresville,TX
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor II - Carrier Payables - Platform ACCT
Acrisure
10.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Monitored workflow to improve employee time management and increase productivity.
- Ensure payment to carriers are timely and accurate.
- Oversee and managed carrier payables operations.
- Oversee carrier payables regional platform team.
- Strong relationship with agency and carrier partners. Address inquiries and resolving payment discrepancies.
Assistant Controller
Acrisure
01.2007 - 09.2023
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Oversaw accounts payable and receivable operations for IBTX and other agency partners.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Provided accurate, efficient, and compliant monthly financial reporting packages to agency partner producers.
- Supported controller with year-end close processes through effective supervision financial functions and regular treasury transactions.
- Provided treasury and cash management by overseeing reconciliation of banking activity.
- Calculated salesperson commissions based on established parameters and disbursed payments.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Provided training to accounting staff for new hires and other associates.
- Communicate with agency account managers and producers regarding reconciliation of client accounts and their payables. Also provided training when needed to create activities, assist with invoicing question and client callbacks.
- Responsible for creating invoices for endorsements, Audits, cancellations and service plans.
- Responsible for requesting travel receipts and documents and provide support for travel when needed.
- Assist with Blackline audit reconciliations and support
Education
MBA - Accounting
Louisiana State University At Shreveport
Shreveport, LA12.2024
Bachelor of Arts - Business Management
The University of Texas At San Antonio
San Antonio, TX12.2014
Skills
- Applied Epic
- AMS360
- Data Analytics
- Staff Management
- Schedule Development
- Business Development
- Process Improvement
- Expectation Setting
- Goal-Oriented
- Training and Mentoring
- Process Monitoring and Improvement
- Financial Management
Certification
Active Property and Casualty Insurance License
Timeline
Supervisor II - Carrier Payables - Platform ACCT
Acrisure
10.2023 - Current
Assistant Controller
Acrisure
01.2007 - 09.2023
MBA - Accounting
Louisiana State University At Shreveport
Bachelor of Arts - Business Management
The University of Texas At San Antonio
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