Summary
Overview
Work History
Education
Skills
Timeline
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Rhonda Manns

Turtle Creek,PA

Summary

Dynamic professional with a proven track record at EOS Energy, excelling in quality control and machine operation. Adept at testing and troubleshooting, I enhance production efficiency while fostering teamwork and customer engagement. Committed to driving results through innovative problem-solving and exceptional service delivery.

Overview

25
25
years of professional experience

Work History

Production Technician

EOS Energy
East Pittsburgh, Pa
09.2025 - Current

Assisted in the production of components for battery systems and assembly lines. Contributed to the manufacturing process of battery parts and related production operations.

Personal Shopper

Walmart
North Versailles, PA
12.2023 - 08.2025
  • Assisted customers in selecting products based on preferences and needs.
  • Managed online orders, ensuring timely and accurate fulfillment of customer requests.
  • Utilized Walmart's inventory management systems to track product availability and optimize selections.
  • Provided exceptional customer service, resolving issues efficiently to enhance shopping experiences.

Assistant Store Manager

DTLR
Pittsburgh, PA
10.2009 - 11.2023
  • Led daily store operations to ensure seamless customer experiences and efficient workflow.
  • Developed staff training programs to enhance product knowledge and service skills.
  • Implemented inventory management systems to optimize stock levels and reduce shrinkage.
  • Analyzed sales data to identify trends, driving targeted promotional strategies and merchandising initiatives.
  • Enhanced customer engagement through personalized service approaches and community outreach initiatives.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Assistant Store Manager

Rainbow Shops
Pittsburgh, PA
03.2002 - 09.2009
  • Fostered a team-oriented environment by mentoring employees and promoting a culture of accountability.
  • Streamlined operational processes, resulting in improved efficiency and reduced turnaround times for store tasks.
  • Collaborated with upper management to develop strategic plans that align with company objectives and growth targets.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Bank Teller

PNC Bank
Pittsburgh, PA
03.2001 - 07.2002
  • Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
  • Assisted clients with account inquiries, providing exceptional customer service and support.
  • Maintained cash drawer integrity through diligent counting and reconciliation procedures.
  • Collaborated with team members to streamline operational workflows, enhancing service delivery.
  • Resolved customer issues promptly, improving satisfaction and loyalty within the branch community.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Counted and packaged currency and coins.
  • Reconciled cash drawer and resolved discrepancies.

Education

GED -

Woodland Hills High School
Pittsburgh, PA
12.1993

Skills

  • Testing and troubleshooting
  • Quality control
  • Machine operation
  • Equipment calibration

Timeline

Production Technician

EOS Energy
09.2025 - Current

Personal Shopper

Walmart
12.2023 - 08.2025

Assistant Store Manager

DTLR
10.2009 - 11.2023

Assistant Store Manager

Rainbow Shops
03.2002 - 09.2009

Bank Teller

PNC Bank
03.2001 - 07.2002

GED -

Woodland Hills High School