Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhonda Martinez

Dania Beach,FL

Summary

Detail-oriented professional with 44 plus years of experience and a proven knowledge of customer service, vendor and customer communications, and records management. Collaborative, hardworking, and takes initiative in prioritizing and handling simultaneous tasks. Aiming to leverage my skills to successfully fill and add value to your company.

Overview

46
46
years of professional experience
1
1
Certification

Work History

Cashier

Publix
Dania Beach, FL
03.2020 - Current
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Collected payments and provided accurate change.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

OFFICE MANAGER

Atlas Plumbing Of Hollywood, Inc.
Hollywood, FL
02.1988 - 07.2019
  • Scheduled and coordinated service work, meetings, and conferences.
  • Reviewed files and records to obtain information and respond to requests.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Maintained filing system for records, correspondence and other documents.
  • Provided exceptional customer service to customers via telephone or in person to schedule service, or to address inquiries, and resolve any issues.
  • Implemented and sustained OSHA guidelines and safety standards.
  • Managed and supervised staff of 15+ plumbers and technicians.
  • Created and maintained ethical business relationships with City Officials, Vendors, and Clientele.
  • Allocating and maintaining office budgets including oversight on purchases, and expense accounts.
  • Conducted Audit Preparations and responsible for accounts payable and receivables.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.

VET TECHNICIAN

Boulevard Animal Hospital
Pembroke Pines, FL
01.1978 - 12.1987
  • Assisted staff veterinarian with clinical procedures, front desk operations, and other related tasks.
  • Operated x-ray machines and exposed radiographic films.
  • Prepared specimens for laboratory analysis by collecting samples, labeling them correctly, and ensuring proper storage conditions.
  • Tracked and scheduled follow-up appointments for animal treatment.
  • Obtained relevant health history and information from clients to maintain medical charts.
  • Dispensed medications, monitored drug reactions and provided client education on medication administration.
  • Cleaned kennels, cages and exam rooms; sterilized instruments; prepared surgical packs; took out trash; changed water bowls; transported animals within the hospital facility.
  • Practiced safe handling and restraining techniques.
  • Maintained inventory supplies, placed orders, scheduled visits with patients, and took initiative to deliver exceptional care and service for pets and their owners.

Education

High School Diploma -

SOUTH BROWARD HIGHSCHOOL
06.1977

Skills

  • Customer Service
  • Time Management Skills
  • Organizational Abilities
  • Multitasking
  • Office Management
  • Bookkeeping
  • Team Collaboration
  • Verbal and Written Communication

Certification

  • Notary Public, State of Florida exp. 06/15/2027

Timeline

Cashier

Publix
03.2020 - Current

OFFICE MANAGER

Atlas Plumbing Of Hollywood, Inc.
02.1988 - 07.2019

VET TECHNICIAN

Boulevard Animal Hospital
01.1978 - 12.1987

High School Diploma -

SOUTH BROWARD HIGHSCHOOL

Similar Profiles

CREATE PROFILE
Rhonda Martinez