Rhonda McClendon
Valdosta,GA
Summary
Dedicated QA Inspector skilled in developing and implementing quality control procedures. Proven ability to collaborate with production teams to promptly address quality issues, ensuring adherence to safety standards and customer satisfaction.
Overview
17
17
years of professional experience
Work History
QA Inspector
Pilgrim Pride
Live Oak, FL
09.2017 - Current
- Conducted thorough inspections of raw materials and finished products to ensure quality standards were met.
- Collaborated with production teams to identify and resolve quality issues in real-time.
- Developed and implemented quality control procedures to enhance operational efficiency.
- Trained new inspectors on inspection protocols and safety regulations to maintain compliance.
- Monitored adherence to HACCP guidelines, ensuring food safety throughout production processes.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
- Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
- Reduced defect rates by closely monitoring production processes and promptly addressing any deviations.
- Inspected incoming and outgoing materials for accuracy and quality.
Certified Swing Manager
McDonald's Fast Food Restaurant
Valdosta, GA
10.2008 - 10.2015
- Supervised daily operations, ensuring compliance with company standards and policies.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Coordinated staff schedules to maintain optimal service coverage during peak hours.
- Enhanced customer satisfaction by addressing concerns promptly and effectively.
- Streamlined food preparation processes to increase speed of service without compromising quality.
- Facilitated smooth transitions between shifts by thoroughly reviewing staffing plans and communicating any changes promptly to incoming managers.
- Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized.
- Oversaw cash handling procedures, reducing discrepancies and ensuring accurate financial reporting.
- Maintained high cleanliness standards, resulting in positive health inspections and a welcoming environment for customers.
- Trained crew members on how to perform tasks correctly.
Education
No Degree - Business Management
Valdosta State University
Valdosta, GAHigh School Diploma -
Valdosta High School
Valdosta, GA06-1990
Skills
- Quality management systems
- Visual inspection
- Measurement techniques
- Customer focus
- Product inspection
- Quality processes
- Production experience
- Safety procedures
- Employee supervision
- Quality control
- Recordkeeping
- Teamwork
- Customer service
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Machine operation
Timeline
QA Inspector
Pilgrim Pride
09.2017 - Current
Certified Swing Manager
McDonald's Fast Food Restaurant
10.2008 - 10.2015
No Degree - Business Management
Valdosta State University
High School Diploma -
Valdosta High School