Summary
Overview
Work History
Education
Skills
Timeline
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Rhonda Mcgriff

Rhonda Mcgriff

Knoxville,TN

Summary

Dynamic Leasing Agent with a proven track record at GVA, adept in tenant screening and lease preparation, complemented by a goal-oriented mindset. Excelled in fostering tenant relationships and leveraging social media marketing to boost occupancy rates. Skilled in both strategic planning and establishing rapport, ensuring seamless leasing transactions and high tenant satisfaction. I Love what I get the opportunity to do.

Overview

1
1
year of professional experience

Work History

Leasing Agent

GVA
06.2020 - 11.2021
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Distributed and followed up on tenant renewal notices.
  • Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
  • Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
  • Conducted property tours to highlight features of properties.
  • Used Software to keep record of financial transactions and rental applications.
  • Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
  • Conducted thorough market research to ensure competitive pricing strategies that attracted potential renters.
  • Invited prospects to fill out application upon completion of property tour.
  • Greeted clients, showed apartments, and prepared leases.
  • Responded to requests and scheduled appointments for property showings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Education

James Madison High School
Trenton, NJ
05.2004

Skills

  • Leasing and sales
  • Goal-oriented mindset
  • Telephone and email etiquette
  • Background checks
  • Lease preparation
  • Move-in coordination
  • Strategic planning
  • Property tours
  • Social media marketing
  • Fair housing regulations
  • Property tours and inspections
  • Application processing
  • Record keeping
  • Sales and marketing aptitude
  • Customer service
  • Phone and email etiquette
  • Leasing terms and specifications
  • Lease agreements
  • Lease renewals
  • Clear communication
  • Application verification
  • Unit inspection
  • Reporting and correspondence
  • Background check process
  • Lease writing
  • File management
  • Customer service expertise
  • Closing techniques
  • Excel
  • Resman
  • Windows
  • Microsoft

Timeline

Leasing Agent

GVA
06.2020 - 11.2021

James Madison High School
Rhonda Mcgriff