Rhonda McLaughlin
Weaverville,NC
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Golf Shop Attendant
Grand Dunes
Myrtle Beach, South Carolina
05.2017 - 02.2022
- Assisted customers in selecting golf equipment and apparel.
- Helped coordinate special events and promotions within the shop.
- Engaged with customers to enhance their shopping experience and satisfaction.
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
- Attended daily meetings and contributed ideas for improvement.
- Performed daily closing functions and maintained accountability for shift-closing reports.
- Verified completion of daily assignments in alignment with golf shop standards.
- Assisted golf course personnel with daily operations.
- Promoted golf products and accessories and utilized upselling to increase sales.
Lead Concierge
Harmony
Asheville, North Carolina
- Created weekly reports summarizing activities at the concierge desk.
- Oversaw maintenance of equipment used by the concierge team.
- Assisted guests with inquiries by providing tailored recommendations.
- Maintained knowledge of local attractions and services to enhance residents experience.
- Collaborated with team members to ensure seamless service delivery.
- Resolved conflicts between staff members in a professional manner.
- Updated job knowledge by participating in educational opportunities.
Education
High School Diploma -
North Buncombe
Weaverville, NC05-1985
Skills
- Budgeting and scheduling
- Customer service
- Vendor coordination
- Team collaboration
- Training and development
- Problem solving
- Time management
- Scheduling
- Attention to detail
- Event coordination
- Sales promotion
- Inventory management
- Relationship building
Certification
- Certification for CPR 2025
Timeline
Golf Shop Attendant
Grand Dunes
05.2017 - 02.2022
Lead Concierge
Harmony
High School Diploma -
North Buncombe