RHONDA M. GIBSON
Summary
Detailed oriented administrative assistant with experience in customer service, data entry and office management. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Coastal Development Partners/Googer Real Estate
03.2017 - Current
- Maintain 20-30 checking accounts in Quickbooks
- Maintain accounts payable and receivables for 20-30 accounts
- Maintain all files and lease files for 20-30 project accounts
- A notary for all projects in the company
Front Desk Medical Receptionist/Data Entry Clerk
St. Luke's Free Medical Clinic
01.2009 - 01.2017
- Produced a new system for this position that made work easier and more organized by color coding each doctors chart numbers.
- Coordinated patient scheduling, check-in, check-out and no show letters.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Increased accuracy in data entry tasks by regularly updating 1800 patient demographics, doctors visits and insurance information.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Helped patients complete necessary medical forms and documentation.
Registrar Coordinator
Girl Scouts of South Carolina - Mountains to Midlands
09.2004 - 01.2009
- Maintained and entered 3000-5000 girls and adults membership information into the WINPCMS database,
- Created various reports for the membership team on a weekly and monthly basis
- Updated computer system with latest information to keep records current and accurate.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Backup for the Girl Scout store
Education
Associate Degree - Business in Computer Office Technology
Columbia Jr.College
Columbia, SCCertificate - Medical Terminology/Medical Coding
Spartanburg Community College
SpartanburgCertificate - Accounting & Computers Operations
Daniel Morgan Vocational School
Spartanburg, SCSkills
- MS Office Program
- Quick Books
- Customer service
- Data entry
- Computer skills
Timeline
Administrative Assistant
Coastal Development Partners/Googer Real Estate
03.2017 - Current
Front Desk Medical Receptionist/Data Entry Clerk
St. Luke's Free Medical Clinic
01.2009 - 01.2017
Registrar Coordinator
Girl Scouts of South Carolina - Mountains to Midlands
09.2004 - 01.2009
Associate Degree - Business in Computer Office Technology
Columbia Jr.College
Certificate - Medical Terminology/Medical Coding
Spartanburg Community College
Certificate - Accounting & Computers Operations
Daniel Morgan Vocational School
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