Rhonda O'Brien
Glen Burnie,MD
Summary
Talented Finance Manager with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Finance Manager
Heritage Volkswagen
03.2023 - Current
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Developed and maintained relationships with customers, lenders and other third parties.
Automotive Sales Consultant
Firkins Chrysler Jeep Dodge Ram
04.2019 - 01.2022
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Drove team revenue totals by bringing in top sales numbers.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Answered telephone and email inquiries from potential customers
Automotive Sales Consultant
Tate Chrysler
10.2016 - 12.2018
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Drove team revenue totals by bringing in top sales numbers.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
Assistant Office Manager
The Shoe Guy
09.2005 - 02.2013
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Recorded expenses and maintained accounting records.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
GED -
Chopticon High School
Morganza, MD1988
Skills
- Customer Relationship Development
- Deal Structuring
- Customer Satisfaction
- Financial Institution Programs
Certification
David Lewis Finance and Ins 1996
Timeline
Finance Manager
Heritage Volkswagen
03.2023 - Current
Automotive Sales Consultant
Firkins Chrysler Jeep Dodge Ram
04.2019 - 01.2022
Automotive Sales Consultant
Tate Chrysler
10.2016 - 12.2018
Assistant Office Manager
The Shoe Guy
09.2005 - 02.2013
GED -
Chopticon High School
David Lewis Finance and Ins 1996
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