Rhonda O'Hara
San Antonio,TX
Summary
Seasoned Human Resources Specialist with a proven track record at the Department of Veterans Affairs, adept in recruitment planning and enhancing employee onboarding processes. Leveraged HR services and policies implementation to streamline HR operations, achieving significant improvements in workforce satisfaction and efficiency. Skilled in pre-employment screening and fostering positive relationships, demonstrating exceptional organizational and interpersonal abilities.
Overview
25
25
years of professional experience
Work History
Human Resources Specialist
Department of Veterans Affairs
San Antonio, TX
11.2021 - Current
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Established and generated various reports to verify HR compliance.
- Maintained human resources records by processing applications and resumes.
- Sourced, qualified and conducted screening interviews with job candidates.
- Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
- Updated HR databases with employee changes in position, salary, and personal information.
- Managed recruitment processes, including posting job ads, screening applications, and coordinating interviews.
- Performed administrative tasks related to payroll processing or benefit administration.
- Examined employee files to answer inquiries for assistance with personnel actions.
Human Resources Assistant
Department of Veterans Affairs
Fargo, ND
10.2018 - 11.2021
- Conducted new hire orientations and onboarding processes for incoming employees.
- Responded to internal and external HR-related inquiries or requests.
- Gathered personnel records from other departments or employees.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Initialized background checks for potential new hires.
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
Medical Support Assistant
Department of the Army Medical Command
Fort Polk, LA
12.2014 - 10.2018
- Coordinated scheduling for multiple physicians across various specialties, balancing patient needs and doctor availability.
- Tracked and reported on appointment no-shows and cancellations, analyzing trends for management.
- Scheduled and confirmed appointments.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Medical Support Assistant
Bureau of Medicine and Surgery
Pearl Harbor , HI
11.2012 - 12.2014
- Entered patient insurance, demographic and health information into software and confirmed records.
- Retrieved medical records upon request from healthcare professionals.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Facilitated the transfer of records between departments and external healthcare facilities.
Optometry Technician
Eyecare Professionals
Mandan, ND
09.2005 - 06.2008
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Scheduled patient appointments, maximizing clinic efficiency and improving patient satisfaction.
- Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
Transportation Specialist
US Army
Dexhiem Germany
09.1999 - 05.2003
- Provided support services for troops during field exercises by delivering supplies and equipment as requested.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Maintained records for cargo transported and ensured compliance with applicable regulations.
- Recorded expenses and maintained receipts.
- Inspected cargo upon arrival at destination point for accuracy and completeness according to manifest and shipping documents.
Education
BBA - Business Administration
American InterContinental University
Schaumburg, IL02-2010
Associate of Science -
Tidewater Tech
Newport News, VA05-2005
Skills
- Policies implementation
- Recruiting
- Employee onboarding
- Recruitment planning
- Pre-employment screening
- HR services
Accomplishments
- Employee of the quarter, December 2021
References
References available upon request.
Timeline
Human Resources Specialist
Department of Veterans Affairs
11.2021 - Current
Human Resources Assistant
Department of Veterans Affairs
10.2018 - 11.2021
Medical Support Assistant
Department of the Army Medical Command
12.2014 - 10.2018
Medical Support Assistant
Bureau of Medicine and Surgery
11.2012 - 12.2014
Optometry Technician
Eyecare Professionals
09.2005 - 06.2008
Transportation Specialist
US Army
09.1999 - 05.2003
BBA - Business Administration
American InterContinental University
Associate of Science -
Tidewater Tech
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