Rhonda Olson
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Dental Assistant
Chippewa Valley Endodontics
05.2023 - Current
- Assisted in patient care and comfort during dental procedures, enhancing overall patient experience.
- Prepared treatment rooms and sterilized instruments, ensuring compliance with safety and hygiene standards.
- Managed appointment scheduling and patient records using dental software systems for improved efficiency.
- Educated patients on post-operative care and oral hygiene practices, fostering long-term health awareness.
Server
Foster's Riverview Inn
06.2023 - 04.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently in high-pressure environments, maintaining quality of service.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Trained new servers on menu details, service standards, and operational procedures.
Server
Foster's Riverview Inn
07.2020 - 04.2023
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently in high-pressure environments, maintaining quality of service.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Trained new servers on menu details, service standards, and operational procedures.
Dental Assistant
Chippewa Valley Technical College
08.2016 - 06.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for the procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient X-rays and images for review by dentist.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Documented patient dental health information, medical history and vital signs for future reference.
- Staged tray for procedures by arranging dental instruments and equipment.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Typed patient data into computer system using Eagle Soft while following privacy laws and maintaining high level of accuracy.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
Environmental Service Supervisor
Wissota Health And Regional Vent Center
09.2007 - 11.2012
- Coordinated daily workflow through task prioritization and concise scheduling.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained required records of work hours and budgets.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Implemented new cleaning processes and team strategies to increase productivity within the team.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Education
Certification - Leadership
Chippewa Valley Technical College
Eau Claire, WICertification - Dental Assistant
Chippewa Valley Technical College
Eau Claire, WI08-2016
Skills
- Patient Intake Procedures
- Medical Records Management
- Team Collaboration
- Office Management
- Patient Schedule Management
- Infection Control Proficiency
- Patient Data Gathering
- Data Confidentiality Measures
- Strong Writing and Verbal Skills
- Electronic Charting
Timeline
Server
Foster's Riverview Inn
06.2023 - 04.2024
Dental Assistant
Chippewa Valley Endodontics
05.2023 - Current
Server
Foster's Riverview Inn
07.2020 - 04.2023
Dental Assistant
Chippewa Valley Technical College
08.2016 - 06.2020
Environmental Service Supervisor
Wissota Health And Regional Vent Center
09.2007 - 11.2012
Certification - Leadership
Chippewa Valley Technical College
Certification - Dental Assistant
Chippewa Valley Technical College
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