Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Olson

PHOENIX,Arizona

Summary

Dynamic and reliable cashier with a strong work ethic, honed at Fry's Food And Drug. Proven expertise in cash handling and loss prevention, consistently enhancing customer satisfaction through exceptional service. Recognized for training new staff and maintaining a clean, organized workspace, contributing to a positive shopping experience and fostering customer loyalty.

Overview

6
6
years of professional experience

Work History

Front End Cashier

Fry's Food And Drug
11.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Approached every question or concern with calm and level-headed approach.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Prevented loss by identifying fraudulent transactions and following established security procedures.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
  • Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
  • Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Maintained up-to-date knowledge of store promotions and policies to provide accurate information to customers.
  • Conducted price checks for customers to expedite checkout process.
  • Enhanced team morale by maintaining positive attitude and encouraging peers during busy periods.
  • Enhanced customer checkout experience by efficiently processing transactions and providing friendly service.
  • Upheld company policies regarding returns and exchanges, ensuring customer understanding and compliance.
  • Facilitated sale of store loyalty cards, increasing customer engagement and repeat visits.
  • Assisted customers in locating products, leading to increased satisfaction and repeat business.
  • Trained new cashiers in POS system usage and customer service best practices, enhancing team efficiency.
  • Improved store cleanliness and safety with regular sanitation of cashier area and aisles.
  • Ensured age-restricted products were sold in compliance with legal standards, protecting store from liability.
  • Managed cash drawer with accuracy, ensuring all transactions were accounted for at end of day.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Cashier

Family Dollar
06.2019 - 11.2023

Cashier,stocked,closed,opened,inventory

Education

Basic

Trevor G. Browne
Phoenix,az

Skills

  • Quick learner
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy
  • Customer service
  • Team player attitude
  • Loss prevention
  • Cash handling expertise
  • Shelf stocking
  • Reliability and punctuality
  • Cash register operation
  • Professional appearance
  • Efficient checkout process
  • Credit card transactions
  • Display setup
  • Point-of-sale system operation
  • ID verification
  • Handling complaints
  • Cleanliness and hygiene
  • Scanner operation
  • Cash management
  • Currency counting
  • Basic math proficiency
  • Accurate money counting
  • Receipt issuing
  • Payment processing
  • Cash register maintenance
  • Price verification
  • Purchase assistance
  • POS system operation
  • Bagging techniques
  • Upselling strategies
  • Loss prevention awareness
  • Liquor regulations and compliance
  • Store promotions
  • Merchandising
  • Promotions
  • Hospitality and accommodation
  • Customer loyalty programs
  • Opening and closing tasks
  • Currency conversion
  • Bagging assistance
  • Personal service
  • Store policies
  • Tax calculation
  • Adaptable and flexible
  • Customer assistance
  • Problem-solving
  • Cash handling
  • Honest and dependable
  • Cooperative attitude
  • Cleaning and sanitizing
  • Customer relations
  • Cash register systems
  • Training and mentoring
  • Reliable and responsible
  • Cash drawer balancing
  • Creative thinking
  • Relationship building
  • Employee training
  • Basic mathematics
  • Refunds and exchanges
  • Till counting
  • Payment collection
  • Identification checks
  • Product scanning
  • Drawer management
  • Ticket sales
  • Total payment calculation
  • Product location
  • Product restocking
  • Inventory stocking
  • Product knowledge
  • Price identification

Timeline

Front End Cashier

Fry's Food And Drug
11.2023 - Current

Cashier

Family Dollar
06.2019 - 11.2023

Basic

Trevor G. Browne
Rhonda Olson