Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Rhonda Ottinger

Rhonda Ottinger

Newport,TN

Summary

Dynamic Safety Coordinator with a proven track record at Sonoco Paper Mill, enhancing workplace safety and compliance through meticulous inspections and OSHA standards mastery. Skilled in fostering a culture of accountability and continuous improvement, achieving significant reductions in incident rates. Excels in training and mentoring, leveraging both hard skills in hazard identification and soft skills in effective communication.

Hardworking and disciplined with strong program management and team leadership skills. Adept at improving company policies, educating workers and resolving problems with a proactive approach. Dedicated safety professional with a firm understanding of regulatory compliance, hazardous materials handling and incident management. Skilled in leading weekly meetings, developing training programs, and managing workers compensation claims.

Effective at coordinating payroll operations for up to [105] employees using [Kronos]. Knowledgeable about funding and reconciling accounts, supporting audits and maintaining timekeeping systems.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.

Works effectively with cross-functional teams in ensuring operational and service excellence. Proven track record of maintaining efficient office operations.

Expertise in scheduling and coordinating meetings, managing travel and expense reports.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

43
43
years of professional experience

Work History

Safety Coordinator

Sonoco Paper Mill
08.1991 - 08.2024
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Recognized, documented, and advised on removal of hazards.
  • Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
  • Led emergency response drills, ensuring staff readiness for various emergencies including fires, chemical spills, and medical crises.
  • Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
  • Evaluated incident reports, determining root causes and implementing preventive measures to avoid recurrence.
  • Created an open line of communication between employees and management regarding safety concerns, fostering a collaborative approach to problemsolving.
  • Coached employees, managers, and executives on effective safety policies.
  • Developed Lockout/Tagout protocols specific to each piece of machinery within the facility as per OSHA guidelines.
  • Conducted periodic audits of safety initiatives in place, identifying areas for improvement and implementing appropriate actions to maintain best practices.
  • Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
  • Organized Safety Committee meetings regularly to discuss updates on ongoing initiatives while actively involving employees in decision-making processes related to health & safety matters.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
  • Conducted thorough accident investigations to identify root causes and prevent future occurrences.
  • Championed a positive safety culture by promoting employee involvement in health and safety initiatives.
  • Leveraged OSHA standards as a basis for developing effective safety protocols tailored to organizational needs.
  • Established emergency response plans, ensuring preparedness in the event of a crisis or disaster.
  • Managed relationships with regulatory agencies while maintaining open lines of communication for inspections and compliance reviews.
  • Coordinated facility inspections with external auditors to ensure adherence to industry best practices and regulatory requirements.
  • Oversaw contractor selection process from a safety perspective, evaluating prospective vendors'' capabilities in maintaining a safe working environment during projects execution phase.
  • Updated and maintained safety documentation, keeping records accurate for audits and compliance checks.
  • Achieved higher level of employee safety awareness through regular training sessions and workshops.



  • PAYROLL COORDINATOR
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Managed employee records on database to maintain accuracy and updated information.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
  • Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.
  • Optimized direct deposit setup for employees, ensuring prompt and reliable salary payments.
  • Collaborated with HR to update employee benefits in payroll system, ensuring accurate deductions and contributions.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
  • Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
  • Collaborated with department heads to identify staffing needs and develop job descriptions tailored to specific roles.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Coordinated and administered employee health insurance and retirement plans.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.



  • TRAINING COORDINATOR
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
  • Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
  • Developed engaging instructional materials, including presentations, handouts, and interactive activities.
  • Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
  • Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.
  • Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
  • Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Led cross-functional teams comprised of subject matter experts to create collaborative solutions addressing complex organizational challenges through targeted skills development efforts.
  • Increased employee retention rates through targeted training interventions and career development opportunities.
  • Conducted regular training needs analyses across departments, ensuring that all training initiatives were aligned with business objectives.
  • Improved knowledge retention by incorporating case studies and real-life scenarios into training sessions, making learning more relatable.
  • Enhanced onboarding experience for new hires with structured training program that accelerated their time to productivity.
  • Facilitated cross-departmental training sessions to promote better understanding of interdepartmental roles and improve collaboration.
  • Built and maintained professional relationships with vendors and suppliers.
  • Developed and implemented successful onboarding program.
  • Facilitated virtual, in-person and blended learning sessions.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Provided coaching and mentoring to employees.

Line Supervisor

Detroit Gasket
03.1984 - 08.1991
  • Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
  • Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
  • Managed onboarding tasks to support smooth adjustment and complete training for new hires.
  • Mitigated production bottlenecks by identifying root causes of delays or inefficiencies and implementing appropriate solutions quickly.
  • Inspected equipment, reported maintenance issues and expedited repairs to prevent downtime.
  • Followed and improved operating procedures and best practices for line production.
  • Evaluated employee performance in quarterly reviews and recommended strategies for improvement.
  • Prepared reports to evaluate workflow and production output to identify areas for targeted improvement.
  • Managed personnel effectively by providing clear expectations, ongoing feedback, and opportunities for growth and development.
  • Demonstrated a commitment to employee satisfaction by recognizing individual achievements, celebrating team successes, and promoting professional growth opportunities.
  • Evaluated employee performance regularly to identify strengths and areas for improvement while providing constructive feedback for professional development.
  • Improved product quality by closely monitoring production processes, identifying areas for improvement, and implementing corrective actions.
  • Monitored day-to-day production operations and identified methods to improve quality and efficiency.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Resolved issues quickly to maintain productivity goals.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
  • Troubleshot equipment to reduce service calls and downtime.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Oversaw loading and unloading of packages in warehouse.

Store Manager

Old Time Photos
04.1981 - 03.1984
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

High School Diploma -

Cocke County High
Newport, TN
05-1983

Skills

  • Safety and compliance inspections
  • Training and mentoring
  • Recordkeeping skills
  • Accident Prevention
  • Safety courses
  • OSHA standards and codes
  • Hazard Identification
  • Accounting understanding
  • Recordkeeping requirements
  • Payroll software proficiency
  • Data entry abilities
  • Year-end activities

Timeline

Safety Coordinator

Sonoco Paper Mill
08.1991 - 08.2024

Line Supervisor

Detroit Gasket
03.1984 - 08.1991

Store Manager

Old Time Photos
04.1981 - 03.1984

High School Diploma -

Cocke County High
Rhonda Ottinger