Rhonda Pace
Eureka,CA
Summary
Client-focused dental professional equipped with thirty-six years of coordinating and customer service expertise. Helps keep dental services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding solutions to technical problems.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
United Indian Health Services
Arcata, CA
02.2009 - Current
- Conducted RDA responsibilities
- Offered backup services for crucial front desk tasks
- Supervised staff in implementing new 3D scanner procedures
- Support Dental Manager and Supervisor with procurement of dental supplies
- Provided guidance and troubleshooting for Smith River employees
- Facilitated technical training for staff in radiograph equipment
- Supported Dental Director by collecting necessary data for accreditation
- Verified accuracy of clinical charts through audits
- Assist in community activities by scheduling Head Start screening children for appointments.
- Clarified dental terminology for front office staff
- Manage appointment bookings to meet Contracted Providers' requirements
- Managed client complaints efficiently
Registered Dental Assistant/Dental Front Office Coordinator
Samuel Kenndy DDS
Eureka, CA
02.2006 - 01.2009
- Managed and completed RDA duties proficiently
- Supervised supply management for both dental and administrative needs
- Handled all correspondence related to client referrals
- Facilitated community outreach programs focused on promoting dental hygiene in schools and care homes
- Handled comprehensive dental insurance billing tasks, including Denti-Cal
- Handled and mitigated customer issues efficiently
- Generated regular billing reports
- Administered billing and income tracking
Education
Associate of Arts - Liberal Arts: Humanities & Communications
College of The Redwoods
Eureka, CA05-2023
Associate of Science - Dental Assisting
College of The Redwoods
Eureka, CA05-2022
Skills
- Coordinates with Dental Management Teams
- Coordination of Dental Team Training Sessions
- Detail-Oriented
- Effective Phone Communication
- Accreditation Regulation Knowledge
- Strong Organizational Skills
Certification
- Licenses: RDA, Radiography, Coronal Polish, Pit and Fissure Sealant
- Certificates: Dental Assisting, Sterilization, Radiology and CPR
Timeline
Registered Dental Assistant
United Indian Health Services
02.2009 - Current
Registered Dental Assistant/Dental Front Office Coordinator
Samuel Kenndy DDS
02.2006 - 01.2009
- Licenses: RDA, Radiography, Coronal Polish, Pit and Fissure Sealant
- Certificates: Dental Assisting, Sterilization, Radiology and CPR
Associate of Arts - Liberal Arts: Humanities & Communications
College of The Redwoods
Associate of Science - Dental Assisting
College of The Redwoods
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