Rhonda Packard
Newkirk,OK
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Director
Newkirk Main Street Inc.
12.2022 - Current
- Maintained and updated project related documents.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
Advocate Member Service Representative
Panhandle Crisis Center
01.2019 - 05.2019
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Generated account activity reports to identify upgrade and sales opportunities.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Human Resources Director
Hooker Equity Exchange
04.2017 - 06.2018
- Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
- Managed workforce planning initiatives, ensuring appropriate staffing levels across departments while minimizing costs associated with overtime or temporary workers.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Handled day-to-day accounting processes to drive financial accuracy.
Owner
Cole Flowers & Greenhouses
09.2009 - 03.2017
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Managed day-to-day business operations.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
Education
Certificate - Ophthalmic Technology
M.D. Anderson
Houston, TX05.2007
License - Instructor of Cosmetolgy
Alva Beauty College
Alva, Ok05.1991
Certificate - Business
Northwest Technology Center-Fairview
Fairview, OK05.1983
Skills
- Innovation and Creativity
- Business Management
- FCC Compliance
- Differentiated Instruction
- Inventory Control Practices
- Special occasion decorative pieces
- Networking and relationship building
- Vendor relationships
- Event Planning Expertise
- Assignment Delegation
- Team Management
- Conflict Management
Certification
- Ophthalmic Technician - 2007
- Instructor of Cosmetology - 1991
- Business Certification - 1983
Timeline
Program Director
Newkirk Main Street Inc.
12.2022 - Current
Advocate Member Service Representative
Panhandle Crisis Center
01.2019 - 05.2019
Human Resources Director
Hooker Equity Exchange
04.2017 - 06.2018
Owner
Cole Flowers & Greenhouses
09.2009 - 03.2017
Certificate - Ophthalmic Technology
M.D. Anderson
License - Instructor of Cosmetolgy
Alva Beauty College
Certificate - Business
Northwest Technology Center-Fairview
- Ophthalmic Technician - 2007
- Instructor of Cosmetology - 1991
- Business Certification - 1983
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