Rhonda Padgett

Assisting customers with returns to Kohl's and Amazon. balancing cash drawer throughout shift and at closing time.

• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Met customer call guidelines for service levels, handle time and productivity.
• Responded to customer requests for products, services, and company information.

• Promoted mental fitness by facilitating trivia games and puzzles that challenged cognitive abilities while encouraging socialization among peers.
• Assisted in preparing recreational materials and supplies for each activity.
• Enhanced resident engagement by developing and implementing creative activities tailored to individual needs.
• Communicated with family members and other caregivers to provide updates on well-being and care of residents.
• Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
• Kept athletic and games equipment and facilities organized and maintained.
• Provided emotional support and companionship to improve quality of life for residents.
• Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.

• Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Emptied wastebaskets to transport trash and waste to disposal area.
• Improved building cleanliness with continuous sanitizing of high-touch areas.
• Developed and maintained cleaning schedules to clean designated areas and manage shifts.
• Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
• Kept building entryway glass clean and polished for professional presentation.
• Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
• Assisted management in developing customized cleaning plans catering to unique client needs and preferences for enhanced customer satisfaction.
• Washed windows, walls and ceiling fixtures to remove molds and dusts.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Adhered to company policies for appearance, thoroughness, and facility security.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Collaborated effectively with colleagues on large-scale projects requiring coordinated efforts to achieve desired outcomes within specified timeframes.
• Used hand trucks or manually lifted supplies, equipment and heavy furniture.
• Ensured compliance with environmental regulations by using eco-friendly products whenever possible during cleaning activities.
• Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
• Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
• Conducted regular inspections of team''s work quality to identify areas needing improvement or retraining opportunities for staff members.
• Cleaned building floors by sweeping, mopping, and scrubbing floors.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
• Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Supervised supplies in inventory and submitted reorder requests.
• Refilled soap dispensers and air fresheners in bathrooms.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
• Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
• Maintained clean, neat, and professional entrances.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated leadership skills in managing projects from concept to completion.