Rhonda Page
Houston,TX
Summary
Experienced healthcare administrator seeking an administrative position where expertise in Medicare and Managed Care regulatory compliance is needed to improve quality, increase productivity and exceed organizational goals.
Overview
28
28
years of professional experience
Work History
Administrator
Angel of Love Assisted Living
2013.12 - Current
- Resident pre-admission screening, Service plan development, initiation and monitoring, Revenue Cycle management, Policy and Procedure updates, Regulatory compliance, Resident care coordination, Staff training
Business Analyst
Memorial Hermann Home Health DME
1996.09 - 2012.10
- Analyzed agency's revenue cycle to identify root causes of aged receivables, Created SQL queries and ad hoc reports as needed to assist in planning, projecting and directing operations, Utilized knowledge of Medicare LCD’s and coding to improve clinical documentation and increase collections, Prepared and presented monthly financial reports regarding billed and unbilled revenue, CMNs, collections, DSO and denial trends by HCPC/reason/payer, Developed, submitted, monitored and reported high volume cash collection projects, Worked as a liaison between IT and software vendors as needed
Reimbursement Manager
Memorial Hermann Home Health DME
1996.09 - 2012.10
- Managed a team of billing and collection specialists, Managed all billing, collection and accounts receivable activities, Audited and reconciled ANSI 837 and ANSI 835 reports, Created educational material and provided training to employees in various departments, Met with payer representatives to resolve contractual issues, Served as a team lead in the selection and implementation of new software, Developed audit tools to ensure compliance with Medicare and commercial payer requirements
Pre-billing Manager
Memorial Hermann Home Health DME
1996.09 - 2012.10
- Managed a team of clinical and clerical employees, Developed processes for a restructured business model, Performed audits to ensure timely, accurate and complete capture of patient data for clean billing, Maintained smooth working relationships with physician offices and other hospital personnel
Education
Bachelor of Science in Business Administration -
University of Phoenix
Houston, TXSkills
- Proficient use of Microsoft Excel, Power Point, Word
- Analysis, problem solving, process Development
- Extensive knowledge of Medicare regulations for Durable Medical Equipment
- ICD-9 Coding
- Training and Team Building
- Administrative Support
- MS Office
Timeline
Administrator
Angel of Love Assisted Living
2013.12 - Current
Business Analyst
Memorial Hermann Home Health DME
1996.09 - 2012.10
Reimbursement Manager
Memorial Hermann Home Health DME
1996.09 - 2012.10
Pre-billing Manager
Memorial Hermann Home Health DME
1996.09 - 2012.10
Bachelor of Science in Business Administration -
University of Phoenix
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