Rhonda Pagán Ortiz
Davenport,Fl
Summary
A bilingual, confident, natural and driven salesperson who is interested in working for companies who are market leaders in their respective fields. Possessing clear evidence of achievement in areas such as lead generation, sales and niche markets. Opportunities through building effective & collaborative business relationships with key customers with a company where success is rewarded & internal succession is given priority.
Overview
30
30
years of professional experience
Work History
Inside Sales & Customer Service
A&M Supply Inc
01.2015 - Current
- Interact with customers to provide information in response to inquiries about products and services and handle and resolve complaints. Responsible for providing effective customer services for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Insurance Agent/ Collection Agent
Triple S Vida
01.2013 - 01.2014
- Provides service to clients changing insurance needs by selling life, cancer, Funeral and savings.
- Develops a base for long-term sources of clients by using referrals, occupational and special interest groups to compile lists of prospects.
- Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups about financial well-being.
- Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
- Obtains underwriting approval by completing an application for coverage.
- Completes coverage by delivering policy, planning future follow-up visits and evaluations of needs.
- Skills/Qualifications: Prospecting Skills, Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Client Relationships, People Skills, Product Knowledge, General Math Skills, Organization, Dependability, Statistical Analysis
Product Manager
VR Distributing Inc
01.2006 - 01.2013
- Working closely with the sales manager team and marketing staff to initiate marketing strategies that support the sales objectives of the company. Always representing the company professionally, ethically and morally at all times.
- Identifying and maximizing revenue from existing customer accounts
- Maintaining high levels of product and customer knowledge and Participating in training programmers as appropriate.
- Submitting detailed proposals and quotations to customers.
- Providing regular and accurate sales forecast updates to Senior Managers
- Preparing and delivering sales presentations
- Identifying, contacting and qualifying leads
- Monitoring competition and analyzing competitor activity
- Attending sales conferences and industry marketing events
- Aligning selling prices with company guidelines
Tech Products Inc
01.1996 - 01.2006
Education
CAD Designer
Huertas Junior College
01.1996
Skills
- Can easily settle in to any role & take over the management of an existing client base
- Performing precise market analysis
- Able to keep up a continuous high rate of cold calling potential customers
- Evaluating marketing campaigns
- Able to build relationships with customers
- Proactive and self-assured
- Getting feedback from customers
- Effectively managing complaints
- Able to make professional sales presentation & product demonstrations to audiences
- Building and maintaining positive working relationships with key decision makers
- System Knowledge
- Sap, Ariba, Infor, CSD & Twl Scanners
Timeline
Inside Sales & Customer Service
A&M Supply Inc
01.2015 - Current
Insurance Agent/ Collection Agent
Triple S Vida
01.2013 - 01.2014
Product Manager
VR Distributing Inc
01.2006 - 01.2013
Tech Products Inc
01.1996 - 01.2006
CAD Designer
Huertas Junior College
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