Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rhonda Pahel

Modesto,CA

Summary

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

9
9
years of professional experience

Work History

Regional Operations Manager

Anabi Oil
Modesto, CA
12.2018 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Created performance reviews for staff members based on established criteria.
  • Increased regional sales by over 30% within the first three months of tenure.
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Identified opportunities for cost savings within the region's operations department through process improvements or technology upgrades.
  • Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
  • Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
  • Conducted regular meetings with staff members to discuss progress, challenges, and goals.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Assisted department heads with developing plans for upcoming projects or initiatives related to regional operations.
  • Delegated work to staff, setting priorities and goals.

ASM

Raleys
Modesto, CA
04.2016 - 12.2018
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Maintained visually appealing and effective displays for the entire store.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Maintained friendly and professional customer interactions.
  • Processed shipments and maintained organized stock shelves.
  • Mentored, Coached and Trained Staff
  • Built and maintained effective relationships with peers and upper management.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Perfect attendance

Education

Associate of Arts - Business Management

Shaw Academy
Dublin, Ireland
2018

Skills

  • Operational efficiency
  • Forecasting
  • Compliance management
  • Customer and vendor relations
  • Asset management
  • Outstanding communication skills
  • Leadership Background
  • Staffing oversight
  • Excellent interpersonal skills
  • Safety protocol
  • Staff supervision
  • Report writing experience
  • Transportation management

Accomplishments

  • Awarded 100% RTO Safety certification completion by my entire territory
  • Awarded 4 merit increase during the first 2 years of employment. Awarded another merit increase within 6 months of new position.
  • Protective Services
    Applied safety procedures and policies as outlined in Department Safety Manual.
  • #1 in California sales increase for over a year

Timeline

Regional Operations Manager

Anabi Oil
12.2018 - Current

ASM

Raleys
04.2016 - 12.2018

Associate of Arts - Business Management

Shaw Academy

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Rhonda Pahel