Summary
Overview
Work History
Skills
Websites
Certification
Affiliations
Timeline
BusinessAnalyst
Rhonda Patenaude

Rhonda Patenaude

South Burlington,VT

Summary

Considerable expertise in human resources functional areas for 20 + years, such as training, onboarding, new hire processing, conflict resolution, counseling, safety management, and employee relations. Offer 10+ years’ experience in benefits administration including Health, Dental, Vision, Critical Illness, Group Accident, Long and Short-term disability, Additional Life, AD&D, HSA, and 401K, Reputation for commitment to confidentiality, and talents in crisis management, collaboration, P&L accountability, and prioritizing concurrent tasks to meet timelines and performance goals. Skilled at creating and maintaining spreadsheets and reports to track critical business information. Excellent organizational skills and strong communication skills. Continuously seek out new approaches to simplify administrative, financial, HR, safety, and operational processes. Results-driven Senior Human Resources Manager focused on standardizing and consolidating policies for the lean and effective HR department. Dedicated to strong employee relations and high job satisfaction for workers at all levels. Promoting 5-year record of success cultivating positive and growth-focused work cultures to foster employee satisfaction and retention. Experienced in overseeing compensation, benefits, and organizational structuring for 9companies. Skilled problem-solver and conflict manager with excellent verbal and written communication skills. Proficient in applicable standards, including EEO, FMLA and ADA. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CEO & Founder

Worksite Solutions, LLC.
06.2023 - Current
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Created organization's mission and vision statements for use by employees.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Formed senior leadership team through rigorous interviews and extensive candidate research.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Defined company roles and responsibilities to establish and enhance processes.
  • Managed operational and human resources processes to optimize business performance.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Founded performance- and merit-based evaluation system to assess staff performance.

HR Manager / Manager of Payroll & Benefits

Mactaw, Inc
01.2020 - 06.2023
  • Oversee all human resources operations for 300 employees across nine locations including recruiting, interviewing, hiring, electronic onboarding, training, and performance management
  • Administer payroll system encompassing salaries, pay rate changes, benefits, garnishments, taxes, W2, I9, W4, P.T.O Requests, and other deductions
  • Diligently maintain accurate records & reports of payroll transactions
  • Ensure rigorous compliance with federal, state, and local laws and best practices for payroll, wage, and hours
  • Implementing & administering benefit programs
  • Author job classification specifications and HR program policies
  • Ensure precise accuracy of all benefits enrollments including medical, dental, vision, life insurance, short-term disability, Critical Illness, Group Accident, HSA and 401K
  • Process and administer all leaves of absence including EEOC, ACA, FMLA, disability, COVID-19, and ADA
  • Compliance in ERISA, HIPPA, and COBRA
  • Respond effectively and efficiently to 401K inquiries, plan changes, and contribution amounts
  • Facilitate internal and external audits for 401K, Workman’s Comp, and I-9 verification
  • Champion COVID-19 policies to successfully avoid any positive cases.
  • Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
  • Directed and controlled 401K, medical, dental, and vision benefit packages.
  • Assessed client requirements and developed targeted benefits solutions.
  • Kept programs in line with plan structure, company policy and legal requirements.
  • Oversaw open enrollment processes

HR Manager & Safety Officer

Electrical Contractors
01.2011 - 01.2020
  • Governed all facets of human resources operations including hiring, onboarding, 90-day performance reviews, counseling, Workers Compensation claims and audits, open enrollment, apprenticeship program, 1095s, W2s, state reporting, electrician licensure, and termination
  • Participated in job fairs to attract and secure top talent
  • Created employee handbooks to elucidate staff responsibilities and expectations
  • Administered employee benefits spanning health, dental, vision, long and short-term disability,k), and life insurance
  • Reviewed and validated payroll, processed deductions and additions, approved or denied time-off requests
  • Conducted jobsite visits to ensure and enforce OSHA compliance and provided safety training
  • As Safety Officer, conducted job site hazard analysis and documented findings.

Skills

  • Software proficiency includes
  • QuickBooks Pro, Microsoft Office Suite (Word, Excel, Outlook)
  • Peachtree Accounting, Falcon, ADP, and ProCom
  • Recruitment and hiring
  • Staff Management
  • Consulting
  • Teamwork and Collaboration
  • Strategic planning
  • Policies and procedures

Certification

C REDENTIALS OSHA Certification APA Certification SHRM CP VTHRA ADP Certified

Affiliations

  • Society of Human Resource Management

Timeline

CEO & Founder

Worksite Solutions, LLC.
06.2023 - Current

HR Manager / Manager of Payroll & Benefits

Mactaw, Inc
01.2020 - 06.2023

HR Manager & Safety Officer

Electrical Contractors
01.2011 - 01.2020
Rhonda Patenaude