Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RHONDA PEEK

Spruce Pine,NC

Summary

Strategic and results-driven Executive Leader with over 25 years of experience driving IT Services Sales, Business Development, Enterprise Transformation, and Account Management. Expertise in aligning technology initiatives with business strategies, managing multimillion-dollar projects, overseeing digital transformation, and delivering measurable growth. Proven success in building high-performing teams, fostering executive relationships, and delivering value-driven solutions across Utilities, Financial, Pharmaceutical, Retail, and Healthcare sectors.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Staff Augmentation Director / Senior Business Consultant

Five Rivers IT
08.2023 - Current
  • - Provide strategic leadership in IT staffing, managed services, and digital transformation initiatives.
  • - Develop IT governance frameworks ensuring operational efficiency, risk mitigation, and compliance.
  • - Spearhead cloud migration, cybersecurity enhancements, and automation strategies.
  • - Lead multimillion-dollar contract negotiations and vendor management processes.
  • - Manage diverse teams of IT professionals, driving innovation and operational excellence.
  • Organized and executed [Number] assigned business projects according to client's specifications in [Year].
  • Established positive relationships with customers and other staff members.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.

Sales Executive / IT Consultant / Project Manager

CompuCom Systems Inc.
09.1996 - 07.2023
  • - Increased sales pipeline from $2.5M to $11.4M between 2021 and 2022 within a single account.
  • - Built and led a 100-resource Staff Augmentation team supporting large-scale enterprise clients.
  • - Managed P&L responsibilities, budget forecasting, billing, and revenue reporting.
  • - Directed strategic account planning, including professional services, cybersecurity, and infrastructure offerings.
  • - Fostered executive-level C-suite relationships, delivering IT roadmaps aligned with business growth.
  • - Led RFI/RFP processes and proposal developments, enhancing win rates and revenue growth.
  • - Oversaw client governance, satisfaction programs, Quarterly Business Reviews, and continual service improvements.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
  • Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
  • Delivered persuasive presentations to key stakeholders, securing buy-in for strategic initiatives.
  • Negotiated favorable terms with suppliers to improve product margins and competitiveness.
  • Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

IT Solutions Consultant

First Union CMG ITS/ITO Business
09.1996 - 04.1999

Network Manager

Johnson Controls
01.1994 - 01.1996
  • - Delivered IT network solutions to optimize operational performance.
  • - Supported enterprise IT service delivery and customer service excellence.

Education

Bachelor's Degree - Business Administration / Information Systems

Skills

  • - Strategic IT Leadership
  • - Business Development & Sales Growth
  • - IT Governance & Compliance
  • - Digital Transformation Strategy
  • - Financial Management (P&L Ownership)
  • - Project & Portfolio Management
  • - Executive Stakeholder Engagement
  • - Vendor & Contract Negotiations
  • - Team Leadership & Talent Development
  • - Enterprise Consulting and Advisory Services

Certification

  • - Project Management Professional (PMP)
  • - Scrum Master Certified
  • - Certified Network Admin/Engineer
  • - Solution Selling Certified
  • - Microsoft Project Expert
  • - ITIL and Agile Methodologies Certified

Timeline

Staff Augmentation Director / Senior Business Consultant

Five Rivers IT
08.2023 - Current

Sales Executive / IT Consultant / Project Manager

CompuCom Systems Inc.
09.1996 - 07.2023

IT Solutions Consultant

First Union CMG ITS/ITO Business
09.1996 - 04.1999

Network Manager

Johnson Controls
01.1994 - 01.1996

Bachelor's Degree - Business Administration / Information Systems

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RHONDA PEEK