Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Perry

Thornton,CO

Summary

Competent Medical Billing Specialist with 15 years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices. Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.

Overview

35
35
years of professional experience

Work History

Medical Billing Specialist

CEO Westminster INC.
07.2009 - Current
  • Prepared billing correspondence and maintained database to organize billing information.
  • Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
  • Efficiently processed refunds or adjustments for patients when necessary, ensuring accuracy and compliance with company policies.
  • Developed customized reports for management review, highlighting trends in key performance metrics such as claim denial rates and days outstanding for accounts receivable balances.
  • Evaluated patients' financial status and established appropriate payment plans.
  • Conducted regular audits of patient accounts for potential underpayments or overpayments due to incorrect coding or billing practices.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
  • Printed and reviewed monthly patient aging report and solicited overdue payments.
  • Precisely evaluated and verified benefits and eligibility.
  • Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
  • Posted and adjusted payments from insurance companies.
  • Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
  • Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues.
  • Reconciled accounts receivable to general ledger.
  • Collaborated with customers to resolve disputes.
  • Audited and corrected billing and posting documents for accuracy.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Handled account payments and provided information regarding outstanding balances.
  • Responded to customer concerns and questions on daily basis.
  • Used data entry skills to accurately document and input statements.
  • Posted payments and collections on regular basis.
  • Adhered to established standards to safeguard patients' health information.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Delivered timely and accurate charge submissions.
  • Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Verified insurance of patients to determine eligibility.
  • Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner
  • Provided exceptional customer service to both patients and insurance representatives, resolving inquiries quickly and professionally.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Participated in departmental meetings, sharing insights and ideas for improving overall medical billing efficiency and revenue generation.

Human Resources Specialist

Army National Guard
07.1989 - 07.2009
  • Responsible for personnel and admin support of over 3,000 soldiers at the Higher Head Quarters (State Level)
  • Supervised four Noncommissioned Officers
  • Managed Soldiers information into data base called SIDPERS (Standard Installation/Division Personnel Reporting System) is the main database or, rather, databases for the personnel accounting by the US Army
  • Processed, reviewed, and coordinated admin tasks pertaining to personnel, accountability, strength, management, evaluations, awards, promotions, and reductions.
  • Coordinated teams to assets brigades and their battalions to their units for deployment and to return soldiers back from deployment

Education

High School Diploma -

Ranum High School
Denver, CO
05.1984

Skills

  • ICD-10 Proficiency
  • Accounts Payable
  • CPT Knowledge only for Chiropractors
  • Insurance Verification
  • Patient Billing
  • Bill payment
  • Payment posting
  • Customer Service
  • Multitasking and Organization
  • Claims Processing
  • Insurance Billing
  • ChrioTouch use

Timeline

Medical Billing Specialist

CEO Westminster INC.
07.2009 - Current

Human Resources Specialist

Army National Guard
07.1989 - 07.2009

High School Diploma -

Ranum High School

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Rhonda Perry