Rhonda Peters

• Oversee and manage origination activities
• Managed documentation requirements for equipment leases and loans.
• Organize customer records with attention to detail.
• Established relationships with key clients, while maintaining existing customer base.
• Organized trade shows and other events as a means of increasing visibility in the marketplace.
• Researched potential customers using various sources such as public records, web searches.
• Maintained accurate records of all transactions between customers and company representatives.
• Established new accounts and serviced existing accounts maintaining professional relationships.

• Manage distribution operations for materials and equipment
• Sourced materials, equipment, supplies for procurement needs
• Processed purchase orders and requisitions for essential supplies
• Develop and implement purchasing and contract management instructions, policies, and procedures.
• Maintain records of goods ordered and received.
• Efficiently managed supplier conflict resolutions.
• Manage inventory operations in warehouse settings
• Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
• Negotiated contracts with vendors to secure the best possible prices for goods and services.
• Developed and maintained relationships with suppliers to ensure timely delivery of products.

• Handled database management along with other computer applications.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Organized and managed both digital and physical filing systems for records
• Ensured adherence to company format policies in reviewed documents
• Managed inventory and allocated resources accordingly
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

• Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through questioning neighbors.
• Researched discrepancies between vendor statements and company records.
• Performed daily collections of past due accounts via telephone or email correspondence.
• Generated monthly billing statements to customers with outstanding balances.
• Managed Accounts Payable system ensuring accuracy of payments made to vendors.
• Investigated any discrepancies between invoices received from vendors and purchase orders.
• Receive payments, post amounts paid to customer accounts.
• Processed and recorded invoices for payment in a timely manner.
• Maintained accurate accounts receivable records, including aging reports.
• Reconciled customer accounts to ensure accuracy of balances.

• Oversaw operational activities of various business departments
• Manage staff, preparing work schedules, and assigning specific duties.
• Determine staffing requirements; interview, hire, and train new employees; oversee staff personnel progress.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, and taking inventory.
• Developed and implemented operational procedures to ensure quality standards are met.
• Monitored and improved efficiency of processes, team performance, and customer service.
• Directed operations staff by providing guidance, training, and support in order to meet company objectives.

• Manage and oversee business activities related to production, pricing, sales, and distribution of products
• Manage staff, preparing work schedules, and assigning specific duties.
• Determine staffing requirements; interview, hire, and train new employees; oversee staff personnel progress.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
• Other positions held: cashier, head cashier, customer service manager, installed sales supervisor.
• Developed and implemented operational procedures to ensure quality standards are met.
• Monitored and improved efficiency of processes, team performance, and customer service.
• Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Additional positions held include Cashier and Head Cashier, Shipping/Receiving Associate, Installed Sales Manager.