Rhonda Petrarca

• Provided exceptional customer service by efficiently taking and processing orders.
• Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
• Collaborated with kitchen staff to ensure timely delivery of food and beverages.
• Adapted quickly to new menu items and specials, ensuring accurate recommendations to customers.
• Trained and mentored new servers on restaurant protocols and menu knowledge.
• Provided exceptional customer service, enhancing guest satisfaction and loyalty.
• Coordinated efficient table management to optimize dining flow during peak hours.
• Developed strong relationships with regular patrons, fostering a welcoming dining atmosphere.
• Resolved customer complaints effectively, maintaining positive dining experiences and reputation.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

• Managed cash register operations, including processing payments and handling inquiries with professionalism.
• Supported team members during busy shifts, demonstrating effective communication and teamwork skills.
• Engaged with customers to gather feedback, contributing to improved service quality and satisfaction levels.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Ensured compliance with local health codes by maintaining a sanitary work environment throughout service hours.
• Trained and mentored new servers on restaurant protocols and menu knowledge.
• Provided exceptional customer service, enhancing guest satisfaction and loyalty.

• Demonstrated knowledge of menu items and ingredients, assisting guests in making informed decisions about their meal choices.
• Responded quickly to changing circumstances during peak times to ensure efficient workflow within the server team.
• Learned safety procedures and protocols to maintain a safe dining environment for guests and staff.
• Handled high-pressure situations professionally, resolving customer complaints effectively.
• Managed multiple tables simultaneously, ensuring prompt service and satisfied customers.
• Balanced cash registers at the end of each shift, maintaining accurate financial records.
• Participated in regular staff meetings to discuss operational improvements and enhance team performance.
• Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
• Provided exceptional customer service by efficiently taking and processing orders.
• Collaborated with kitchen staff to ensure timely delivery of food and beverages.
• Adapted quickly to new menu items and specials, ensuring accurate recommendations to customers.

* Professional Breakfast and lunch server, at a very well know, busy restaurant.

• Streamlined order-taking process by accurately recording customer preferences and dietary restrictions.
• Maintained clean and organized dining areas for an enjoyable dining experience.
• Contributed to successful teamwork dynamics by covering shifts when necessary or assisting coworkers with tasks during busy periods.
• Increased repeat business through exceptional service and building rapport with guests.
• Built relationships with regular customers, fostering a welcoming atmosphere that encouraged repeat visits.
• Provided exceptional customer service, enhancing guest satisfaction and loyalty.
• Trained and mentored new servers on restaurant protocols and menu knowledge.
• Coordinated efficient table management to optimize dining flow during peak hours.

• Delivered exceptional customer service in fast-paced dining environment.
• Trained and mentored new team members on menu offerings and service standards.
• Managed multiple tables, ensuring timely order delivery and guest satisfaction.
• Collaborated with kitchen staff to streamline food preparation and enhance service efficiency.
• Developed strong relationships with regular patrons, fostering loyalty and repeat business.
• Resolved customer complaints promptly, maintaining high standards of service quality.
• Trained new servers on restaurant protocols, contributing to a cohesive team environment.
• Delivered exceptional customer service, ensuring satisfaction and repeat business.
• Trained and mentored new staff on menu items and service standards.
• Managed multiple tables effectively during peak hours, maintaining composure under pressure.
• Implemented suggestions for improving workflow efficiency in service operations.
• Developed strong relationships with regular customers, enhancing dining experience loyalty.