Summary
Overview
Work History
Education
Skills
References
Timeline
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Rhonda Pina Mendes

Marion,MA

Summary

Personable Administrator offering calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities. Seasoned background in managing office operations, coordinating with multiple departments, and improving administrative processes. Known for strength in strategic planning, team leadership and problem-solving. Demonstrated ability to streamline operations for efficiency and productivity. Proven track record of positive impact on workplace environment and staff morale.

Overview

27
27
years of professional experience

Work History

Purchasing Associate

Ecovative Design, LLC
03.2022 - 07.2024
  • Evaluated 100+ procurement requests monthly for completeness and compliance, decreasing purchasing turnover to under 24 hours 95% of the time.
  • Supported colleagues in preparing and submitting 150+ purchase requests monthly.
  • Processed emails promptly, ensuring responses, forwarding, or filing for 95% of incoming queries.
  • Confirmed receipt of 100+ ordered items upon request.
  • Handled supplier interactions, mitigating changes, cancellations, and concerns for 30+ suppliers annually.
  • Facilitated vendor onboarding and setup for 20+ new vendors quarterly, ensuring New Vendor Form completion with acceptable payment terms for 100% of new vendors.
  • Maintained records of compliant Certificates Of Insurance and Worker's Comp. documents from all on-site vendors, securing policy renewal certificates upon expiration for 100+ vendors.
  • Reconciled 150+ credit card transactions weekly.
  • Kept electronic purchase files accurate and current, maintaining a 99% accuracy rate.
  • 40-45 hours/week @ $26/hour

Purchasing Clerk

Huntington Ingalls Industries
10.2019 - 03.2022
  • Company Overview: Unmanned Systems
  • Managed procurement of specialized components for Unmanned Underwater Vehicles
  • Oversaw purchasing contracts from initial stage to final delivery and acceptance
  • Assist the purchasing department by filing important documents electronically, closing out purchase orders, running expedite reports, contacting vendors for follow up delivery dates, updating purchase orders and other duties as required
  • 40-45 hours/ week @ $22/hour

Temporary Purchasing Associate

Marine Biological Laboratory
04.2019 - 03.2022
  • Coordinated procurement of unique scientific supplies for summer visiting lecturer program
  • Assist the summer course professors and scientists to continue biological research by following institutional procedures and policies for purchasing supplies
  • Communicated with various vendors, researching, and identifying appropriate supplier sources for requested equipment, products, items, and services
  • Reviewed purchase orders and invoices for accuracy
  • 40 hours/ week @ $20/hour

Temporary Purchasing Associate

Woods Hole Oceanographic Institution
10.2018 - 04.2019
  • Ensured compliance with institutional procedures for purchasing supplies
  • Communicated with diverse vendors to source necessary equipment, products, items, and services
  • Generated purchase requisitions and orders
  • Rectified shipment and billing conflicts
  • Meet critical compliance-driven deadlines such as urgent and important audit requests which includes pulling files, creating electronic copies and refiling paperwork
  • 40 hours/ week @ $17/hour

Temporary Administrator

HW Staffing
09.2017 - 10.2018
  • Established organizational process, policies and procedures in a minimal amount of time
  • Assignments include: Woods Hole Oceanographic Institution and Mercantile Property Management
  • Monitor, reconcile, and assist with aspects of departmental budgetary activity as assigned including processing purchase orders and associated invoices with Procurement
  • Ordered office supplies, working with appropriate departments regarding on-boarding new employees, proof-reading documents, updating Power Point electronic welcome sign, etc
  • 40 hours/week @ $17/hour

Administrative Assistant

Onset Foursquare Church
01.2006 - 08.2017
  • Provided administrative support to 17 volunteer leaders ,ensuring smooth operations.
  • Created and maintained electronic files for 100+ confidential documents, ensuring secure and accurate record-keeping.
  • Managed confidential data maintaining discretion and privacy.
  • Served as treasurer, handling 100+ accounts payable and receivable transactions monthly, generating 10+ reports, monitoring a $200,000 budget, and reconciling banking and credit card accounts.
  • Planned, scheduled, and managed logistics for 30+ diverse functions annually, ensuring successful execution.
  • Developed and presented 10+ workshops per year on various topics, coordinating all logistics.
  • Developed training manual for accounts receivables for 30+ volunteers across 2 campuses.
  • Presented leadership training to 30+ volunteer leaders based on "7 Habits of Highly Effective People" and "Fish Philosophy".
  • Partnered with team leadership to formulate and execute annual strategies, improving team performance by 20%.
  • Optimized team reporting processes, reducing tardy and inaccurate reports by 50%.
  • Created accounts payable process eliminating nearly all finance charges and late fees, saving $5,000 annually.
  • Implemented a data entry system, enhancing the accuracy of 1,000+ donor annual contribution statements.
  • Greeted visitors professionally, responding to 200+ inquiries monthly and directing them appropriately.
  • Organized and maintained filing systems for 1,000+ physical and electronic documents, ensuring accuracy and confidentiality.
  • Managed incoming calls, handling 300+ calls monthly, providing information or transferring callers to the appropriate personnel.
  • Composed letters, memos, reports, emails, presentations, and other written correspondence for volunteer leadership.
  • Ensured efficient operation of office equipment such as 10+ printers, copiers, and fax machines, minimizing downtime.
  • 25 hours/week @ $17/hour

Teacher

City of New Bedford- Normandin Middle School
09.2004 - 06.2005
  • Pioneered this new position by developing and implementing career awareness curriculum for 6th, 7th , 8th grade students, keeping within the guidelines of the Massachusetts Frameworks
  • 45 hours/ week @ $45,000/year

Program Coordinator

Center for Health & Human Services
01.2000 - 09.2004
  • Spearheaded the introduction of this new federally funded program, according to grant parameters, to 1,200 Normandin Middle School students, staff, and parents.
  • Collaborated with 100+ staff and dozens of community leaders to organize various career fairs for students to get information from a professional about careers of interest.
  • Arranged for 10+ workshops, presentations, and field trips annually to meet grant objectives.
  • Planned large-scale outreach events resulted in the school experiencing a 90% increase in student involvement and a 30% increase in parent involvement.
  • 40 hours per week @ $30,000 per year

Educational Advisor

Center for Health & Human Services- Educational Opportunity Center
06.1997 - 01.2000
  • Consistently met grant objectives by seeking outreach opportunities and developing presentations tailored to non-traditional student populations
  • Follow-up appointments with individual clients in the office consisted of advising, advocating, and assisting with college admissions and financial aid paperwork
  • Advised non-traditional students on their academic, educational, and career goals
  • Advocated for clients with college admissions and/or financial aid offices
  • Assisted clients with various applications in the educational process including admissions applications and FAFSAs
  • Made follow up contact with more than 300 clients on their academic progress
  • Advised clients on course selection, progress toward graduation and career decisions
  • Helped establish and monitor individual and program objectives
  • Employed a variety of assessment tools and strategies to advise on best educational track
  • Represented EOC at various community events
  • Developed and delivered engaging lectures to potential clients
  • 40 hours per week @ $28,000

Education

Bachelor's of Science - Business Management

University of Massachusetts, Dartmouth

Skills

  • Recordkeeping and Reporting
  • Office Supervision
  • Policy and procedure modification
  • Organization and Multitasking
  • Microsoft Office Suite
  • Documentation and control
  • Developing Policies and Procedures
  • Vendor Negotiations
  • Scheduling and calendar management
  • Quickbooks
  • Project Planning
  • Critical Thinking
  • Administrative improvement
  • Process Improvement
  • Bookkeeping

References

References available upon request.

Timeline

Purchasing Associate

Ecovative Design, LLC
03.2022 - 07.2024

Purchasing Clerk

Huntington Ingalls Industries
10.2019 - 03.2022

Temporary Purchasing Associate

Marine Biological Laboratory
04.2019 - 03.2022

Temporary Purchasing Associate

Woods Hole Oceanographic Institution
10.2018 - 04.2019

Temporary Administrator

HW Staffing
09.2017 - 10.2018

Administrative Assistant

Onset Foursquare Church
01.2006 - 08.2017

Teacher

City of New Bedford- Normandin Middle School
09.2004 - 06.2005

Program Coordinator

Center for Health & Human Services
01.2000 - 09.2004

Educational Advisor

Center for Health & Human Services- Educational Opportunity Center
06.1997 - 01.2000

Bachelor's of Science - Business Management

University of Massachusetts, Dartmouth

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