RHONDA R. RAY
Educator, Special Education Department Head, Head Cross Country & Track
2919 Ames Road Lancaster,TX
Summary
Knowledgeable, dependable Educator and Head Coach with experience in developing and leading high-quality programs dedicated to student-athlete achievement on and off the field. Committed to providing student-athletes with the necessary tools to achieve academic and athletic goals while instilling the love of learning and teamwork. Strong leadership, planning and problem-solving abilities developed throughout career.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Educator, Sp. Ed. Dept. Head, Head Track & CC
Mesquite ISD
Mesquite , TX
07.2014 - Current
- Planned practices and meets, developing training programs, maintaining and storing athletic equipment, arranging transportation for sporting events, maintaining records, enforcing discipline rules, and ensuring safe environments.
- Led a team of male and female athletes to the UIL Track & Field High School State Championship meet five out of seven years coaching.
- Led team of male and female athletes to the UIL 6A Regional and State Cross Country meet.
- Coached and assisted varsity and and junior varsity basketball players with core conditioning and helpful game techniques while establishing long lasting relationships and success on and off court.
- Built, maintained and assisted middle school feeder pattern coaches with their middle school athletic programs, while building relationships to assist them in building successful programs.
- Built active relationships with elementary feeder patterns schools, and providing volunteer workers while being involved in the community.
- Serve as the Special Education Department Head; assist department staff regarding curriculum, instructional strategies, use of data to determine student needs and increase student achievement; assist with professional development needs. Take part in student testing and IEP meetings.
- Fostered positive and pleasant classroom culture while maintaining learning development goals.
- Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance.
- Developed communicative relationships with students, parents, team members to support learning.
- Supplied supplemental, one-to-one teaching instruction for at-risk or struggling students.
Financial Service Specialist III
Regions Bank
Shreveport, LA
07.2012 - 07.2014
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Meet and exceed branch sales quotas by identifying customers needs and providing appropriate products and services.
- Referred customers to other lines of business when additional financial needs were uncovered.
- Resolved customers issues either through direct action or referral to alternative branch or banking resources.
- Viewed as a subject matter expert in areas of customer service, team leader and branch sales.
- Meet with customers and prospects to determine their banking and financial needs and met those needs by pro-actively matching and cross selling appropriate products and services.
Senior Branch Account Executive II
OneMain Financial
Shreveport, LA
04.2011 - 04.2012
- Selling loans and credit insurance products while making recommendations of credit worthiness, closed sales while offering best solutions for delinquent accounts.
- Generated new and repeat business while building customer relationships with sales and presentations of new and top products.
- Partnered with branch manager and assistant branch managers in executing strategies to develop new sources of business, while maintaining customer retention and account management.
- Communicated with customers, employees and other individuals to answer questions and explained information on accounts.
- Reviewed files, records and other documents to obtain information and respond
Service Operations Manager
Albertson's
Dallas, TX
06.2003 - 04.2012
- Managed & trained a team of 6 customer service supervisors, 18 cashiers and 20 courtesy clerks.
- Conducted on job interviewing and training while promoting job readiness skills.
- Implemented training, coaching, recruitment & staffing for the entire front-end department on customer service, cash management and banking procedures.
- Communicated with customers, employees and management to answer questions while explaining information on sales.
- Assigned tasks to associates, staffed projects while tracking progress and updating management as necessary.
- Set and administered department budgets for expenditures, materials and labor.
Education
Masters in Coaching And Administration - Administration
Concordia University At Austin
Austin, TX 06.2019 - 12.2020
BBA - Marketing
University of Texas San Antonio
San Antonio, TX 08.1998 - 06.2003
Skills
Team Builder & Leadership Skills
undefinedAffiliations
THSCA: Texas High School Coaches Association
TGCA: Texas Girls Coaches Association
TTFCA: Texas Track & Field Coaches Association
Certification
Texas Standard Special Education (EC-!2)
Timeline
Masters in Coaching And Administration - Administration
Concordia University At Austin
06.2019 - 12.2020
Educator, Sp. Ed. Dept. Head, Head Track & CC
Mesquite ISD
07.2014 - Current
Financial Service Specialist III
Regions Bank
07.2012 - 07.2014
Senior Branch Account Executive II
OneMain Financial
04.2011 - 04.2012
Service Operations Manager
Albertson's
06.2003 - 04.2012
BBA - Marketing
University of Texas San Antonio
08.1998 - 06.2003
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