RHONDA R. RAY
Educator, Special Education Department Head, Head Cross Country & Track
2919 Ames Road Lancaster,TX
Summary
Knowledgeable, dependable Educator and Head Coach with experience in developing and leading high-quality programs dedicated to student-athlete achievement on and off the field. Committed to providing student-athletes with the necessary tools to achieve academic and athletic goals while instilling the love of learning and teamwork. Strong leadership, planning and problem-solving abilities developed throughout career.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Educator, Sp. Ed. Dept. Head, Head Track & CC
Mesquite ISD
Mesquite , TX
07.2014 - Current
- Planned practices and meets, developing training programs, maintaining and storing athletic equipment, arranging transportation for sporting events, maintaining records, enforcing discipline rules, and ensuring safe environments.
- Led a team of male and female athletes to the UIL Track & Field High School State Championship meet five out of seven years coaching.
- Led team of male and female athletes to the UIL 6A Regional and State Cross Country meet.
- Coached and assisted varsity and and junior varsity basketball players with core conditioning and helpful game techniques while establishing long lasting relationships and success on and off court.
- Built, maintained and assisted middle school feeder pattern coaches with their middle school athletic programs, while building relationships to assist them in building successful programs.
- Built active relationships with elementary feeder patterns schools, and providing volunteer workers while being involved in the community.
- Serve as the Special Education Department Head; assist department staff regarding curriculum, instructional strategies, use of data to determine student needs and increase student achievement; assist with professional development needs. Take part in student testing and IEP meetings.
- Fostered positive and pleasant classroom culture while maintaining learning development goals.
- Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance.
- Developed communicative relationships with students, parents, team members to support learning.
- Supplied supplemental, one-to-one teaching instruction for at-risk or struggling students.
Financial Service Specialist III
Regions Bank
Shreveport, LA
07.2012 - 07.2014
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Meet and exceed branch sales quotas by identifying customers needs and providing appropriate products and services.
- Referred customers to other lines of business when additional financial needs were uncovered.
- Resolved customers issues either through direct action or referral to alternative branch or banking resources.
- Viewed as a subject matter expert in areas of customer service, team leader and branch sales.
- Meet with customers and prospects to determine their banking and financial needs and met those needs by pro-actively matching and cross selling appropriate products and services.
Senior Branch Account Executive II
OneMain Financial
Shreveport, LA
04.2011 - 04.2012
- Selling loans and credit insurance products while making recommendations of credit worthiness, closed sales while offering best solutions for delinquent accounts.
- Generated new and repeat business while building customer relationships with sales and presentations of new and top products.
- Partnered with branch manager and assistant branch managers in executing strategies to develop new sources of business, while maintaining customer retention and account management.
- Communicated with customers, employees and other individuals to answer questions and explained information on accounts.
- Reviewed files, records and other documents to obtain information and respond
Service Operations Manager
Albertson's
Dallas, TX
06.2003 - 04.2012
- Managed & trained a team of 6 customer service supervisors, 18 cashiers and 20 courtesy clerks.
- Conducted on job interviewing and training while promoting job readiness skills.
- Implemented training, coaching, recruitment & staffing for the entire front-end department on customer service, cash management and banking procedures.
- Communicated with customers, employees and management to answer questions while explaining information on sales.
- Assigned tasks to associates, staffed projects while tracking progress and updating management as necessary.
- Set and administered department budgets for expenditures, materials and labor.
Education
Masters in Coaching And Administration - Administration
Concordia University At Austin
Austin, TX 06.2019 - 12.2020
BBA - Marketing
University of Texas San Antonio
San Antonio, TX 08.1998 - 06.2003
Skills
Team Builder & Leadership Skills
Skilled at addressing student-athlete needs, while ensuring that children will thrive, develop in educational
Atmosphere Possess excellent interpersonal communication skills while developing rapport with all members
Community Involvement
Educational leadership
Scheduling Proficiency, Recordkeeping, Lesson Planning
Motivator, Supporter, Positive Attitude
Affiliations
THSCA: Texas High School Coaches Association
TGCA: Texas Girls Coaches Association
TTFCA: Texas Track & Field Coaches Association
Certification
Texas Standard Special Education (EC-!2)
Timeline
Masters in Coaching And Administration - Administration
Concordia University At Austin
06.2019 - 12.2020
Educator, Sp. Ed. Dept. Head, Head Track & CC
Mesquite ISD
07.2014 - Current
Financial Service Specialist III
Regions Bank
07.2012 - 07.2014
Senior Branch Account Executive II
OneMain Financial
04.2011 - 04.2012
Service Operations Manager
Albertson's
06.2003 - 04.2012
BBA - Marketing
University of Texas San Antonio
08.1998 - 06.2003