Rhonda Raymond

Energetic customer service professional with experience in retail. Proven ability to drive sales in a fast paced environment and exceed goals. Encourages customer retention and satisfaction by assessing needs and delivering attentive service. Seeking a position to maximize people skills and leverage customer service experience to positively contribute to business goals. Professional in public health with strong analytical and communication skills. Adept at conducting interviews, gathering data, and managing sensitive information. Known for effective collaboration and adaptability in team settings. Focused on achieving results and ensuring public safety through diligent monitoring and reporting.

Answered customers' questions and assessed needs to ensure attentive service was delivered., Addressed problems in person and via phone by identifying the cause of the problem, finding a resolve, and applying discount as needed to maintain customer satisfaction and retention., Offering exceptional customer service by welcoming customers, engaging in conversation to build rapport, and making sure the store is neat and orderly to encourage customer loyalty., Drove sales by employing upselling techniques, resulting in higher company revenue., Designed and sustained visually appealing and effective displays to draw customers' attention to featured items and encourage additional purchases, while promoting the company's brand., Organized, stocked, cleaned, and maintained showroom to create a welcoming and safe environment and promote a pleasant shopping experience and encourage purchasing., Generated graph to illustrate and compare pricing in big box stores to community stores., Oversaw all daily operations of the store; key holder in charge of opening and closing., Performed loss prevention by ensuring customers were always being helped, and verifying the number of items brought into dressing rooms matched what came out, and that security tags were on all merchandise until they were removed at check out., Counted all items for inventory control; documented results., Performed cashier duties to facilitate prompt check out by processing transactions and ensuring accurate sales were rang up and the correct revenue was collected., Counted cash drawers; collected revenue from sales; prepared and made bank deposits., Set up a ledger to list assets and expenses and to project income.