Rhonda Reed
East Canton
Summary
Compliance professional with extensive experience at Direction Home Akron Canton Area Agency on Aging. Strong background in internal auditing and ensuring adherence to regulations. Known for collaborative approach, reliability, and adaptability in dynamic environments. Utilizes analytical skills and attention to detail to identify and rectify compliance discrepancies. Committed to delivering high-quality results in fast-paced environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Compliance Supervisor
Direction Home Akron Canton Area Agency on Aging
01.2024 - 07.2025
- Assisted in monitoring compliance with regulatory guidelines and internal policies
- Supported preparation of compliance documentation and reports for audits
- Collaborated with team to identify potential compliance risks and recommend solutions
- Conducted research on industry standards and best practices to enhance compliance processes
- Participated in training sessions to improve understanding of compliance requirements
- Maintained organized records of compliance activities and findings
- Engaged in regular communication with departments to promote adherence to regulations
- Conducted thorough audits for improved risk management and mitigation strategies.
- Managed compliance efforts, reporting and audits.
Compliance Generalist
Direction Home Akron Canton Area Agency on Aging
11.2017 - 01.2024
- Supported daily operations by coordinating schedules and managing resources efficiently.
- Assisted in developing training materials to enhance team performance and knowledge retention.
- Executed administrative tasks, including data entry and document management, ensuring accuracy and compliance.
- Facilitated communication between departments to streamline workflow and resolve issues promptly.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced work environment.
- Delivered high-quality work consistently, exceeding performance objectives regularly.
- Assisted in the preparation of audit reports that clearly communicated findings and recommendations to key stakeholders.
- Identified and reported audit issues.
- Investigated discrepancies discovered during auditing process.
- Contributed to a positive work environment by collaborating effectively with colleagues across all levels of the organization.
Ohio Home Care Waiver Assessor
Direction Home Akron Canton Area Agency on Aging
09.2013 - 11.2017
- Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
- Maintained up-to-date knowledge of industry best practices, attending professional conferences and participating in ongoing training opportunities.
- Scheduled and completed Medicaid Waiver Level of Care Assessments in a four-county region.
Registered Nurse, Neonatal Intensive Care
Akron Children's Hospital
09.2011 - 09.2013
- Coordinated comprehensive care plans for critically ill neonates, ensuring optimal patient outcomes.
- Implemented evidence-based protocols to improve patient safety and quality of care in NICU setting.
- Educated families on neonatal health issues, fostering understanding and involvement in care processes.
- Exhibited excellent bedside manner when interacting with premature newborns or those with congenital conditions, providing compassionate and individualized care.
- Demonstrated adaptability during high-pressure situations, effectively managing emergencies while remaining composed.
- Developed strong rapport with patients'' families, providing guidance and answering questions about the care process.
- Managed complex patient cases with attention to detail, ensuring timely interventions and treatments.
Registered Nurse, Neonatal Intensive Care
Aultman Hospital
01.1998 - 09.2011
- Improved neonatal patient outcomes by implementing evidence-based care practices and protocols.
- Provided emotional support to families during critical stages in the NICU, fostering trust and open communication.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Administered medications and treatments as ordered by physician.
Education
Nursing
Ohio University
Athens, OH06-2012
No Degree - Nursing
Aultman Hospital School of Nursing
Canton, OH01-1998
Skills
- Internal audit expertise
- Ensure adherence to policies, procedures, and regulations
- Proficient in Microsoft Word, Excel, and PowerPoint
- Proficient in data interpretation
- Strong focus on accuracy
- Effective troubleshooting skills
- Skilled in prioritizing concurrent responsibilities
- Strong organizational abilities
Certification
Lean Six Sigma Yellow Belt Certification
Timeline
Compliance Supervisor
Direction Home Akron Canton Area Agency on Aging
01.2024 - 07.2025
Compliance Generalist
Direction Home Akron Canton Area Agency on Aging
11.2017 - 01.2024
Ohio Home Care Waiver Assessor
Direction Home Akron Canton Area Agency on Aging
09.2013 - 11.2017
Registered Nurse, Neonatal Intensive Care
Akron Children's Hospital
09.2011 - 09.2013
Registered Nurse, Neonatal Intensive Care
Aultman Hospital
01.1998 - 09.2011
Nursing
Ohio University
No Degree - Nursing
Aultman Hospital School of Nursing
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