Rhonda Rifelli
Hobe Sound,FL
Summary
Results orientated, enthusiastic and energetic professional with a strong business background. Skilled in overseeing financial, operational, marketing and customer service areas. Possess a long track record of delivering complex projects with a global reach, and able to manage the project delivery team through the entire life-cycle, from client inquiry to invoice. Proven abilities in launching and growing successful businesses along with excellent customer relations aptitude and relationship-building skills.
Overview
28
28
years of professional experience
1
1
Certificate
Work History
Business Co-Owner
FKDP Holdings
05.2017 - 03.2024
- Managed construction during build-out of new restaurant including permits, and licenses.
- Monitored and coordinated contractors to ensure the timely completion for Restaurant opening.
- Handled payroll, daily deposits, schedules, and cost controls.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Boosted revenue through targeted marketing campaigns, special events, and promotions.
- Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
Office Manager
Unity
08.2010 - 02.2021
- Initiated database software program which increased tithing by 25% and created better communications with volunteers and congregants.
- Managed all repairs and improvements to buildings efficiently and cost-effectively.
- Developed comprehensive policy manuals outlining procedures and guidelines for volunteers and staff.
- Managed all day-to-day activities including vendors, office supplies, bookkeeping, and budget management.
- Created engaging content for presentations, flyers, newsletters, email, Facebook, and website.
Event Manager
DMG World Media
08.2005 - 07.2009
- Directed all aspects of a 72,000 sq ft launch show, including budgets, marketing strategies, accommodations, and all operations (i.e. floor plans, move-in/out, and security).
- Actively promoted and sold exhibit space to new exhibitors and achieved over $300K in sales in eight months by implementing effective sales strategies and maintaining a high level of product knowledge.
- Negotiated contracts with the Convention Center, decorators, catering, security, hotels, and floral companies.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain the best pricing and services for events.
- Enhanced consumer and vendor satisfaction by providing exceptional customer service throughout the entire show process.
Purchasing Manager
Guinness UDV, Diageo
02.1999 - 02.2001
- Developed purchasing strategies for Guinness, Harp, and Red Stripe promotional products, which saved company $4.5 million.
- Evaluated proposals from vendors to ensure the best pricing, quality and lead time.
- Successfully produced and managed brand catalogs including merchandise, branding, photo shoots, and copy.
- Created U.S. Licensing Program for promotional merchandise and implemented strategy for worldwide operations.
- Managed purchase orders for over $8 million of promotional merchandise.
Promotions Manager
D.L. Ryan Companies
06.1996 - 02.1999
- Created and sold promotional programs to elite client as Heineken, Michelin, Timberland, Motts
- Selected by Heineken to purchase all promotional merchandise for Heineken, Amstel and Murphy's brands totaling $17 million a year.
- Developed strong relationships with media partners, leading to increased coverage and visibility for the company''s promotions.
- Created premiums and promotions in collaboration with prestigious program partners such as U.S. Tennis Open, Austin Powers and 007 movies.
- Managed a team of 5 promotion coordinators, ensuring smooth execution of campaigns and timely completion of tasks.
Education
BBA - Entrepreneurship
Pace University
Briarcliff Manor, NYSkills
- Sales
- Customer Service
- Project Management
- Real Estate Procedures
- Negotiation
- Marketing Strategies
- Proficient in Microsoft's Office (Power Point, Excel, Publisher and Word)
- Budget Control
- Analytical Thinking
- Problem Solving
- Purchasing
- Event Planning
Certification
Real Estate Broker/Sales Agent
Issued 2001 – Expires Sep 2026
Timeline
Business Co-Owner
FKDP Holdings
05.2017 - 03.2024
Office Manager
Unity
08.2010 - 02.2021
Event Manager
DMG World Media
08.2005 - 07.2009
Purchasing Manager
Guinness UDV, Diageo
02.1999 - 02.2001
Promotions Manager
D.L. Ryan Companies
06.1996 - 02.1999
BBA - Entrepreneurship
Pace University
Previous Professional Experience
Real Estate Agent
Keyes Real Estate, FL
2001-2003 & 2009-2010
Real Estate Agent
Rent Free Realty, FL
2003–2005
Previous Professional Experience
Real Estate Agent
Keyes Real Estate, FL
2001-2003 & 2009-2010
Real Estate Agent
Rent Free Realty, FL
2003–2005
- Preparing and filing paperwork such as leases, contracts and real estate agreements.