Rhonda Riggins
Philadelphia,PA
Summary
Dynamic and dedicated professional with a strong background in customer service at McDonald's and custodial excellence in the School District of Philadelphia. Proven ability to enhance cleanliness and safety while effectively managing time and collaborating with teams. Skilled in deep cleaning and problem-solving, ensuring optimal environments for customers and students alike.
Overview
15
15
years of professional experience
Work History
Sales Associate
McDonald's
10.2019 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale systems accurately, processing transactions efficiently to minimize wait times.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards consistently.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Cleaned and sanitized kitchen areas, adhering to health and safety regulations.
- Supported waste management efforts by properly disposing of food scraps and recyclables.
Custodial Assistant
School District of Philadelphia
02.2011 - Current
- Maintained cleanliness and sanitation in classrooms, hallways, and restrooms to ensure a safe learning environment.
- Operated cleaning equipment including floor scrubbers and vacuums to enhance facility upkeep.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels for daily operations.
- Collaborated with staff to address maintenance issues promptly, improving overall facility functionality.
- Trained new custodial staff on safety protocols and efficient cleaning practices to promote team effectiveness.
- Developed schedules for deep cleaning tasks, optimizing workflow and ensuring thorough coverage of all areas.
- Facilitated event setups by arranging furniture according to specified layouts for various gatherings or meetings.
Education
GED -
Thomas Edison High School
Philadelphia, PASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Mopping and sweeping
- Vacuuming
- Cleaning bathrooms
- Kitchen cleaning
- Dusting furniture
- Deep cleaning expertise
- Chemical handling
- Tile and grout cleaning
- Floor care equipment operation
- Stripping and waxing floors
Timeline
Sales Associate
McDonald's
10.2019 - Current
Custodial Assistant
School District of Philadelphia
02.2011 - Current
GED -
Thomas Edison High School