Summary
Overview
Work History
Education
Skills
Timeline
Manager

Rhonda Rivera

Colorado Springs,CO

Summary

Dynamic and results-driven General Manager with a proven track record at 7-Eleven, excelling in operations management and team leadership. Enhanced efficiency through strategic budget implementation and staff training, fostering a collaborative environment that improved customer relationships and employee satisfaction. Skilled in decision-making and workforce management, driving operational success.

Overview

2026
2026
years of professional experience

Work History

Manager

Burger King
2000 - Current
  • Ensured adherence to quality and service standards through daily operations oversight.
  • Trained and mentored staff on operational procedures and customer service excellence.
  • Implemented inventory management practices, reducing waste while improving efficiency.
  • Monitored team performance, providing feedback that enhanced productivity and morale.

General Manager

7-eleven
2009 - 2010
  • Executed budget implementations, employee evaluations, and contract management efficiently.
  • Scheduled employee shifts based on customer traffic patterns and individual strengths.
  • Cultivated strong customer relationships through effective interaction and engagement.

General Manager

Western Convience Store
2006 - 2009
  • Enhanced business efficiency by developing operational strategies.
  • Collaborated with teams to improve communication flow and streamline processes.
  • Supported budget management through expense tracking and cost-saving identification.
  • Engaged staff to create a positive work environment that encourages teamwork.
  • Ensured timely inventory replenishment by monitoring stock levels.
  • Oversaw budget implementations, employee evaluations, training, and contract negotiations.
  • Led diverse professionals, fostering a culture of high employee satisfaction.
  • Mentored personnel on company procedures and technology systems to optimize efficiency.

Education

Medical Administrative Assistant

Intellitec Medical Institute
CO
2011

High School Diploma - Basic Education

General William J Palmer High School
Colorado Springs, CO
1989

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Task delegation
  • Operations management
  • Customer relationship management
  • Shift scheduling
  • Policy implementation
  • Schedule preparation
  • Workforce management

Timeline

Manager

Burger King
2000 - Current

General Manager

7-eleven
2009 - 2010

General Manager

Western Convience Store
2006 - 2009

Medical Administrative Assistant

Intellitec Medical Institute

High School Diploma - Basic Education

General William J Palmer High School

Similar Profiles

CREATE PROFILE
Rhonda Rivera