Provided direct care and assistance to residents in a compassionate and respectful manner
Assisted with activities of daily living, including bathing, dressing, grooming, and toileting
Administered medications according to prescribed schedules and documented accurately
Responded promptly to resident calls for assistance and provided appropriate support as needed
Maintained accurate and up-to-date documentation of resident care activities
Provided emotional support to both residents and their families during difficult times
Managed medical supplies inventory ensuring availability when needed
Built trusting relationships with residents through regular communication and attentive listening skills
Participated in ongoing training programs to enhance knowledge of best practices in elderly care
Prairie Clinic, SC
Sauk City, WI
Medical Assistant
01.2014 - 12.2015
Job overview
Assisted physicians and nurses in patient examinations, procedures, and treatments
Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Managed patient medical records by accurately documenting information in electronic health record systems
Scheduled appointments for patients, coordinating with other departments as needed
Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
Maintained inventory of medical supplies and equipment to ensure availability when needed
Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
Contributed to a positive work environment through effective communication with colleagues
Closely monitored inventory levels of vaccines or medications requiring special storage conditions
Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
Safely disposed of biohazard waste materials according to established protocols
Managed multiple tasks simultaneously while maintaining attention to detail and accuracy
Ryan Brothers Ambulance
Madison, WI
EMT-Advanced | Quality Assurance and Advanced Life Support Coordinator | Crew Chief
01.2008 - 09.2013
Job overview
Responded to emergency and non-emergency calls, performed high quality patient assessments, and made critical care decisions quickly to develop a pre-hospital stabilization and treatment plan
Collect pertinent patient care data and enter the information into department patient care reports and reporting software
Exhibited excellent verbal and written communication skills
Ability to assess emergency scenes
Operated EMS vehicles under normal and emergency conditions in a safe manner
Extricated persons from vehicles and other dangerous and difficult areas; kneel, bend, lift, and stand for extended periods of time
Performed CPR for extended periods of time
Was able to remain calm and deliver quality care in high-pressure, extreme stress, situations
Maintained patient confidentiality at all times
Vocational/business skills such as typing, operating business machines such as fax machines and copiers
Complied with state regulations and services guidelines and polices
Reviewed ambulance calls of EMT's, Paramedics and Nurses for compliance and accuracy; Review with associated crews/crew members
Trained new hires on all appropriate roles, policies and procedures
Implemented and lead continuing education classes, recertifications, and maintained education records
In conjunction with Meriter ER Medical Director, Dr Yost, created operation policies and procedures
Attended meetings and maintained meeting minutes for documentation and distribution
Supervised daily operations of each station and crew
Assisted with scheduling crews for coverage
Used critical thinking and problem-solving skills to address any issues or emergencies with staffing or crew availability
Assisted with dispatching priority calls to appropriate crews
Timeline
Resident Assistant (RA)
Maplewood Village
11.2019 - 05.2022
Medical Assistant
Prairie Clinic, SC
01.2014 - 12.2015
EMT-Advanced | Quality Assurance and Advanced Life Support Coordinator | Crew Chief